Course Details

Course Code(s):
5 Weeks
University Certificate of Study
Faculty: Science and Engineering
Course Type: Professional/Flexible, Online
Fees: For Information on Fees, see section below.


Address: Science & Engineering Flexible Learning Centre Email:

Express Interest

Register your interest here for more information or to be notified when applications are open.

Brief Description

Please ensure you enter the Module Code below when applying for this module. Applications without this cannot be processed. You may apply for more than one module under the same application.

Module Description

Module Code

NFQ Level


Start Date


Problem Solving Tools and Techniques





Flyer Link


This module explains the principles of 6 Sigma and how they can be implemented in the manufacturing and service sectors to deliver strategic objectives. Discuss approaches to quality improvement problem solving and customer impact. Review approaches to Problem Identification and Problem Solving Discuss the roles required for implementation (Executive Leadership, Master Black Belt, Black Belt, Green Belt).

On the successful completion of this module participants will:

  • To develop and apply the tools and techniques of Quality Management and control.
  • To develop and apply the Taguchi method.
  • Introduce some of the key Six Sigma tools used e.g., SPC, FMEA, DOE etc. - specifically in the non-manufacturing sector.
  • Introduce some of the other Problem-Solving key tools used e.g.,
      • 8D, Root Cause Analysis,
      • Seven Quality Control Tools I,
      • Seven Management Tools I,
      • Taguchi Methods,
      • QFD,
      • Trizz,
      • FMEA.
  • Introduce the use of suitable software.
  • Implementation of continuous improvement techniques.

A minimum Level 7 qualification. Where an applicant does not meet the entry requirements above, they can be evaluated under the UL RPL (Recognition of Prior Learning) policy and may be interviewed to ascertain their suitability for the programme

The fee for this programme is €600

Please click here for information on funding and scholarships.

Please click here for information on funding and scholarships.