Course Details

Course Code(s):
Course Start Date:
Spring 2025
5 Weeks
University Certificate of Study
Faculty: Science and Engineering
Course Type: Professional/Flexible, Online
Fees: For Information on Fees, see section below.


Address: Science & Engineering Flexible Learning Centre Email:

Express Interest

Register your interest here for more information or to be notified when applications are open.

Brief Description

Please ensure you enter the Module Code below when applying for this MicroCred. Applications without this cannot be processed.

You may apply for more than one MicroCred under the same application.

Module Description

Module Code

NFQ Level

ECTS Credits

Next Intake


Operations Management






This micro-credential represents a single module within a larger further award (e.g., Certificate, Diploma, Masters). By taking this micro-credential you may be eligible to apply for a credit exemption should you progress to study for a further award.

The programmes associated with this MicroCred are: 


The purpose of this module is to provide an integrated and comprehensive understanding of the merits, limitations, and applicability of the diverse operations management approaches currently available for manufacturing and service enterprises.

The module is broken down to provide an overview of the following areas:

Introduction to Operations Management (OM):

  • Definitions, History, and motivation of this subject area.
  • Role of OM in a Competitive Business Environment.

Resource Allocation:

  • Theory of Constraints (TOC), Resource Scheduling; Enterprise Modelling & Simulation. Capacity Planning.

Business Processes:

  • Functional Vs Process view of Enterprises, Activity Based Management.

Time Competition:

  • The response speed needed for e-commerce and its implications for all activities in the value chain.

Market Demand Modelling, Sales Order Acquisition:

  • Real Time Order promising. Giving the customer a reliable and accurate commitment.


  • EFQM, Benchmarking, The Value Chain.


  • TQM, JIT, WCM, Set-up Time Reduction, Problem Solving; KAIZEN, Continuous and Sustained Improvement. Vendors


  • Factory Management Systems, MRP & MRP II, ERP; Computer Integrated Manufacturing.
  • Real time knowledge exploitation.
  • Business Intelligence Applications and the use of Predictive Analytics in Enterprise Performance maximisation.

Facility Planning:

  • Cellular Manufacturing, Total Productive Maintenance.


  • The inbound and outbound challenge of the global market.

New Products:

  • Concurrent Engineering, Rapid Development Techniques. Strategic Imperatives and E-Commerce Implications for OM


On successful completion of this module students will be able to:

  • Underline and justify the need for operations management in maximising the economic performance of enterprises
  • Derive various market forecasting techniques and apply the same correctly to industrial examples
  • Apply capacity planning techniques to solve decision theory problems for facility design and resource allocation
  • Compare and contrast location planning and analysis techniques and apply them location decision problems
  • Appraise the need for quality systems in modern facilities and apply sample evaluation techniques to evaluation problems.
  • Apply MRP and ERP techniques to improve supply chain management problems.
  • Apply scheduling techniques in high and low volume systems and test solutions for effectiveness
  • Construct network diagrams for new product project management problems and use probability estimates to determine confidence intervals for project duration.

This module is open to those currently employed, or seeking employment, in a variety of industries such as Manufacturing, Service, Retail, Defence Forces, Health Care Services; Pharmaceutical, Medical Devices, Aviation, Semiconductors etc.

Applicants must have a minimum second-class Level 8 honours degree (QQI NFQ or other internationally recognised equivalent) in a relevant or appropriate subject, or equivalent prior learning that is recognised by the University as meeting this requirement.

Applicants must also satisfy the English Language Requirements of the University.

Entry requirements are established to ensure the learner can engage with the course material and assessments, at a level suitable to their needs, and the academic requirements of the module. By applying to this micro-credential, you are confirming that you have reviewed and understand any such requirements, and that you meet the eligibility criteria for admission.

Successful completion of this module does not automatically qualify you for entry into a further award. All programme applicants must meet the entry requirements listed if applying for a further award.

The fees for this programme are €1,000

Please click here for information on funding and scholarships.