Minute Taking

Course Overview

Minute-takingParticipants will gain confidence in their skills on this half-day workshop-style course. You will also learn about best practice, how to listen more effectively and how to write less during a meeting – and how to ensure completed minutes achieve their objectives.Course contentPart 1 – Introduction

• Best practice: defining good minutes

• What are the key skills for minute-taking?

• Style of different types of minutes: formal and informal

• Practical: A to Z of taking minutes

Part 2 – Before and during a meeting

• Use a meetings checklist

• Create an effective agenda

• Listen more confidently – for salient points (and decide what to leave out)

• Take shorter clearer notes (to speed up transcribing)

• Practice: Taking minutes in a meeting, using guided role-play (notes provided)

Part 3 – After a meeting

• Templates for formal and informal minutes

• Practice: Writing up minutes from the role-play

• Writing tips: effective lists / active voice / being concise

• Useful phrases for formal minutes

• Practice: Editing minutes from the role-play

Register

To book a place, please email hrbookings@ul.ie. Please send your request accompanied by your line Manager’s/Head of Department’s approval to hrbookings@ul.ie clearly stating your department’s cost centre details