General FAQs

Home or office working equipment should be procured at departmental level. For information about recommended hardware, please go to Top Desk then click on My Workstation: Computers and Laptops.

The staff member may also require a chair, which the line manager can also order directly from our supplier Pelko who are now doing home deliveries. View the approved chair options by following this link to Pelko and email info@pelko.ie to order. 

If there are other more non-standard queries, please log a call on TopDesk – https://ul.topdesk.net 

If you cease as an employee of UL, any equipment in your care remains the property of the University unless a sale of asset is agreed to which a Sale of Asset form is then completed.

Anybody who takes a piece of equipment with them when moving from one department to another should complete a relocation form.

Both forms are available here https://ulsites.ul.ie/finance/finance-forms-0

The University of Limerick’s (UL’s) procedure is that any persons leaving employment in UL will not retain access to UL systems, including an @ul.ie email address. This is based on legal advice received by the University highlighting the significant risks continued access to email and systems creates in relation to cyber security, data protection, records management and risk of data loss. On the basis this and further advice from our insurance brokers and auditors, UL are obliged to mitigate against any and all such risks to the University.

However, an Exceptions Process exists where a member of staff who in leaving the University is required to continue to undertake / complete research or other specified UL work, ongoing access to their @ul.ie email account may be approved for a period of up to 12 months. The approval of the direct line manager, the respective Executive Committee member, the HR Director and the ITD Director is required. The maximum term of any extension period is 12 months. Further extensions, if required, must have the reapproval of each of the above officers. Terms and Conditions: Users must follow all standards and requirements relating to the use of the University’s IT Resources and University Information Assets as outlined in the Acceptable Usage Policy and IT Security Policy available on the UL Policy Hub. The user must not undertake any actions that bring the University into disrepute. Where this is understood to have occurred, the University of Limerick reserves the right to take such action as necessary to include the immediate and permanent removal of access to systems and the initiation of legal action where appropriate.

If you have an active @ul.ie account you should apply through the online application process at https://ulcampus.sharepoint.com/sites/ITAccountExtensions

(If you need assistance with your application, please refer to the support training videos - https://ulcampus.sharepoint.com/sites/ITAccountExtensions/TrainingVideos/Forms/AllItems.aspx

If your @ul.ie account has already expired then you need to complete the attached application form. https://www.ul.ie/media/31890/download?inline

If you require temporary access (14 days) to your UL email account to retrieve specific personal information, please complete and return this form. 

A key objective of the University's Strategic Plan 2015-2019 is to support staff. In the context of this objective, the University is committed to progressive development programmes and opportunities to enable all employees to fully develop their potential. View Training Programmes

The staff salary scales are available under the Pay & Benefits section

A Personal Public Service number is your unique reference number for all your dealings with the Public Service (e.g. applying to the tax office for a tax credits certificate, applying to the Department of Social, Community, and Family Affairs for a Social Welfare payment scheme etc)  The PPS number replaces the RSI number (Revenue and Social Insurance Number).  If you already have an RSI number this is now your Personal Public Service number.  More information about the PPS number can be obtained at the Department of Social Welfare website

0032116A

The Employment Permits Act 2003 states that a Non-EU national may not work in the State without an employment permit having been granted by the Min

All new staff members will be issued with a contract of employment before commencing employment.  The contract of employment will lay out all terms

The number may be obtained at the local Social Welfare Office in Dominic Street, Limerick.  It is not possible to get a PPS number before entering the country if you are entering Ireland for the first time (Contact number: 00 353 61 414799).

The PPSN registration centre only take applications on Monday to Friday mornings from 09:30p.m to 04:00p.m.

You will be required to present yourself to the registration centre and bring the following identification:

• Current passport
• Evidence of either birth/work/residencey/unemployment/education/tax liability in EU country, and
• Evidence of an address in Ireland (If unable to provide contact HR)

Once there you need to complete Form Reg1 (available at the Social Welfare Office).  In cases where a new PPS number is allocated, you will be advised of your new number through the issue of a letter of notification sent automatically to the address given on the application form with 3 to 5 working days.

If you are a University of Limerick direct employee whose pay and leave is managed via the Core HR portal, you should email a headshot to compandbens@ul.ie along with your staff ID no. and ID Card Request in the subject heading. You will be notified when your ID card is ready for collection. ID cards are issued by the Human Resources Office D1 042 Monday to Friday between the hours of 15:00 and 16:00.

Your ID card will be required if you wish to join and access the Library, Sports Arena and avail of a parking permit.