Returning students

Student Email/ Email Access

Module Registration

Password and Security

Student Printing Service

Panopto is a cloud based video platform that facilitates the recording, sharing, editing and management of video content and is the leading video content management system for Higher Education. It can be accessed from your computer, laptop or mobile device. 

More Information on Panopto available here

Microsoft Office is available for download through Office 365 mail. Instructions and details are in the software section

Campus WiFi

Software

Brightspace is UL’s Virtual Learning Environment. Brightspace is where you will find information and resources relating to your assigned modules. This can include course content such as.

• Class Announcements & Notifications.
• Lecture Slides & Materials (PowerPoint/ PDF Slides, etc.)
• Video Material hosted on Panopto.
• Online Assessments & Evaluations.
• Class Discussion Forums.

You can login to Brightspace here.

Further information can be found on the Brightspace Knowledge Base.

• Student records and Module registration - Student records and module registration: All student record queries should be directed to the Academic Registry Student Hub Online. This includes registration, records or transcript queries.
• Software Checkout for Installation - For library queries which include library fees, software checkout such as NVIVO or SPSS should be directed to the library information desk or libinfo@ul.ie
• Other Library Resources - Other queries on aspects of Endnote, eduroam access and library resources can be directed towards the library support desk on the ground floor of the Library
• The ITD Service Desk – provide computer account and IT support for students.  Students can raise a support call by following any of the steps below:
  Email your query to service.desk@ul.ie
  How do I raise a Support Request?

1. If you know your password, click here and log in to our Call Management System (Log in to the Self-Service Portal). From here you will be able to view information on what IT Services are available at UL, and if required, you can log a call.
2. If you have forgotten your password and have registered for “Self-Service Password Reset (SSPR)” , you can use this system to reset your password.
3. You can send an email to service.desk@ul.ie

• To help with call management, please only submit your query using one channel (Call Management System or Email).

More information on recommended hardware is available here.