Orientation Week will take place 19-22 Sept, 2022 and will help you to become familiar with the university, the campus, and the facilities and services available to you in UL.
Below you'll find important information to help you as you begin life in UL and throughout your time with us, so make yourself a cup of tea and take a look through the information and videos below!
You can hear from the speakers below during your Orientation Week, who will welcome you to UL and provide important health & safety information as well as information on supports and services available to you during your time in UL.
Orientation Schedule & Campus Tours
Download our Orientation 2022/23 booklet for information about:
- Campus Tours
- Welcome Talks
- Course Director Talks
- Tent Talks
- Faculty information sessions (learn what Faculty your course is part of)
- Campus map
- Campus activities
- Much more!
After you have completed your enrolment tasks, you will receive an email with additional details about your Campus Tour.
Key Supports for your time in UL
What is Academic Registry?
The Academic Registry supports students throughout your UL academic journey, from the time you are offered a place in UL right through to graduation and beyond.
What can Academic Registry help me with?
If you need to contact us for any matter relating to your course such as grades, transcripts, timetables etc, or about Academic Regulations and Procedures, you can get help from a member of our team through the Student Hub Online. You’ll also find useful information and links, our opening hours and more.
Where is Student Hub located?
You offer full service through Student Hub Online, or you can find us in E0-001, UL Main Building (up the stairs and to the left).
- Complete Annual Registration, Confirmation of Attendance, Module Selection
|Student Hub Online||
- Find answers to FAQs in the Student Information & Advice Directory
Academic Registry website
Student Hub Online is run by the Academic Registry. When you log in, you will see the above three options:
- MyRequests: This is where you can see a record of your requests to both Student Hub Online and IT Services. You can also add information / edit your calls here.
- Student Hub Online (Academic Registry Services): For issues relating to your course such as grades, transcripts, timetables etc, or about Academic Regulations and Procedures. Find answers to FAQs or log a support call with a member of the Academic Registry team.
- IT Services: For issues relating to student computing, email access, passwords & security, printing, software, campus WiFi and more. Find answers to FAQs or log a support call.
- Search FAQs: You can also use the search bar or the Student Information & Advice Directory section to find frequently asked questions.
Visit the UL Timetable website for your timetable and for other useful information:
- Your *Personal Timetable, which shows the specific tutorials and laboratory's you are scheduled to attend, will be available by Thursday 22 Sept (for students starting on 26 Sept), if you log (top right) of the timetable website.
- Course Timetable: This is the timetable for your course and will detail all lectures, laboratory sessions and tutorials scheduled for your course.
- Module Timetable: This shows the timetable for specific modules.
- Timetable Explanation: Your timetable may seem a little confusing at first so this is a helpful guide to understand your timetable and the UL room numbering system.
- Week Dates: You will notice that your timetable specifies various weeks for each class. You can view the week numbers with corresponding calendar dates here.
- Exam Timetable: Toward the end of the semester, you will also find exam timetables on this website.
Visit Student Hub Online for additional information about your timetable, including what to do if your timetable is blank or missing modules.
*Note for students who accept a Round 2 or later CAO offer, or who do not complete administrative tasks in time:
As timetabling has been completed, some students accepting later CAO offers may have a blank personal timetable. In this case you will need to create your own personal timetable. You can find instructions to help you do this by logging into Student Hub Online and reading about how to Generate Your Own Timetable.
UL's Information Technology Division (ITD) provides computing support to UL students through the dedicated Student Computing website which outlines the following:
- The Student Quick start Guide. This is a great place to start. Here you can familiarise yourself with IT Services available to you in UL.
- How to change your initial password
- How to access IT Services including your student email account
- Software access (UL students can download a free copy of Microsoft Office 365 onto five different devices)
- Where to find PC labs (campus computers available to use)
- Campus WiFi (Eduroam)
- Printing services (how to find and connect to a printer, printing costs and how to purchase print credit)
- Recommended hardware
- How to access and use Sulis (Virtual Learning Environment)
- IT Security
- How to log an IT support call
On-Campus Supports & Services
UL offers a range of campus facilities and services including:
Clubs and societies
Restaurants and clubs
Student Affairs Division
First Year Support Coordinator
Student Health Centre
Disability Support Services
Mature Student Office
Community Liaison Office
UL Student Life is the representative body for all undergraduate UL students. You automatically become a member of UL Student Life upon enrolment, and the team will do their best to represent and help you with any problems you have during your time in UL.
Some of the services available to you include:
- Guidance and support for issues with finance, accommodation, jobs, personal safety and mental well being.
- Online Grinds Register
- Second hand bookstore
- Lab coats & glasses
- Student Leap Cards and Bus Eireann bus tickets
- Tickets for all Student Life events
- Games Room
- Full range of UL Wolves merchandise
- Clubs and Societies
- An Focal, the fortnightly campus newspaper
- ULFM Student Radio Station
Location: UL Student Centre
Learn more: UL Student Life website
President’s Volunteer Award (PVA) welcomes you to UL. Volunteering is the most popular self-directed student activity at UL and a great way to give back to UL and your community. The President of UL is very proud of our student volunteer army and recognises, rewards and awards your contribution through ULs unique PVA.
Student Well Being
First Seven Weeks is designed to help first year students successfully adjust to life at UL. The programme is designed to focus on issues that we know are important for settling in and thriving as a higher education student. This year our First 7 Weeks Hub will re-open where you can drop in with your queries. The programme will run throughout the entire first semester. During weeks 1–5 we will have guides all around campus to help you find your way, keep an eye out for them in their bright orange t-shirts.
The programme focuses on How to be a Student at UL. Themes that will be covered throughout the semester include:
- Welcome, settling in & finding your way around
- How to study @ UL
- Your Academic Advisor
- Health and Wellbeing
- Learner Support Centres
- Skills for academic success
Pop into our First 7 Weeks Hub where the First 7 Weeks team will be delighted to answer your questions. We are located next to O’Mahony’s bookstore in the Student Courtyard. Follow the First Seven Weeks Social Media Platforms where you can also chat to existing students and have your questions answered: Facebook, Instagram, Twitter and Snapchat (@First7Weeks).
In keeping with our Healthy UL campus ethos, you will be scheduled to take part in an Active Consent workshop as part of your orientation week. This workshop is an important requirement for all new UL students and is designed to inform and protect you.
The Student Affairs Division provides a range of support services to students including:
- First Year Support Coordinator and Faculty Student Support Officers
- Student Health Centre
- Student Counselling Service
- Chaplaincy Service
- Access Office
- Educational Assistive Technology Service
- Disability Support Services
- Mature Student Office
- Arts Office
- Presidents Volunteer Award (PVA)
Togetherall is funded by the Higher Education Authority through the Psychological Counsellors in Higher Education in Ireland, and in collaboration with UL, Éist Student Counselling and Wellbeing Service.
Togetherall is free to use and provides an anonymous, safe, mental health and wellbeing service to all students and is accessible 24/7, 365 days.
You can access:
- Free 24/7 Peer-to-Peer Support
- Self-guided CBT based courses and resources
- Clinically validated self-assessments
- Signposting to UL and local services
- 24-hour messaging - Wall Guides are available 24/7 to provide advice, support and active listening
SilverCloud online self-help well-being programmes are for all students and staff. An initiative of UL Éist Student Counselling & Wellbeing service, and the Healthy UL team, SilverCloud enhances UL’s commitment to supporting staff and students through many and varied platforms.
Finding your way around
UL Student Life have created these videos to help you find the buildings your lectures, labs and tutorials are in. You can check your timetable to see which buildings you will need to find. You'll also find an explanation of the UL Room Numbering System on the Timetable Explanation section of the timetable website.
You can use the instructions provided by SUSI to complete your grant application. As SUSI connects directly with UL on a weekly basis, to confirm that grant applicants are registered UL students, you do not need to submit proof of your registration to SUSI yourself.
Note for siblings:
If siblings applying for a SUSI grant require a letter to show they are both UL students, you can each generate a Confirmation of Registration letter through the Student Portal and submit them to SUSI together. This letter can be generated once you have completed Module Registration.
Open hours: The library at UL is open from 07:00 to midnight on weekdays.
Reservations: Reservations are not required to borrow books, use our scanners or to use an individual study space. If you wish to use a group study room you should make an online reservation in advance.
Remote access: If you are studying off campus you can access the library’s electronic books, journals and library help via the library website.
- Follow us on Instagram and Snapchat @LibraryUL for updates.
- Contact email@example.com if you have a question and library staff will respond on the same day.
There are five UL Learning Centres to support and help you succeed on your course:
- Mathematics Learning Centre
- Peer Supported Learning Centre
- Regional Writing Centre
- Information and Communications Technologies (ICT) Learning Centre
- Science Learning Centre