Academic Registry Service Desk opening hours: 09:00 - 16:30 Monday - Friday
How to Contact Us
Students and Alumni:
Please contact the relevant Admissions office: Please only submit one request per query. Submitting multiple requests will result in a slower response time. |
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Undergraduate Students (EU Residents only. Non EU residents please see International Students below) |
Please select your query type and a member of our Undergraduate Admissions team will be in contact. Applying to UL |
Postgraduate Students |
Please contact Graduate & Professional Studies. |
International Students |
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International Mobility Students (Mobility Students: Erasmus, Study Abroad and Exchange) |
Please contact UL Global. |
Below is a list of contacts to help new students find the support you need depending on your issue:
Support Needed | Who to Contact? | Contact Details |
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Accommodation | Accommodation Office | accommodation@ul.ie |
Fees | Fees Office | Fees website |
CAO Queries | CAO | CAO website |
IT / Student Computing | ITD | ITD website |
Library & Information Services | Library & Information Services | Library website |
Mathematics Learning Centre Peer Supported Learning Centre Regional Writing Centre Information & Communications Technologies (ICT) Learning Centre Science Learning Centre |
Student Engagement & Success Unit | Learning Centres in UL |
Social / Clubs and Societies | UL Student Life | UL Student Life |
Access Office, Arts Office, Chaplaincy Service, Community Liaison Office & student Volunteering, Counselling Service, Disability Service, First Year Support Coordinator, Mature Student Office, Student Health Centre, Student Health & Wellness | Relevant Offices in Student Affairs Division | Student Affairs website |
Enrolment and orientation for Postgraduates, Continuing & Professional Education and Springboard students | Graduate and Professional Services (GPS) | GPS website |
Enrolment and orientation for International Students. | UL Global | UL Global website |
For undergraduate students only: |
Academic Registry Student Hub |
For other queries:
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Please submit your request through the relevant form:
- Leave of Absence extensions:
- Recommencement requests:
- Readmission requests:
- Please read all readmission application information, where you will also find the readmission form.
- All other queries should be submitted via Student Hub Online (Topdesk).
- Please only submit one call per query. You can edit / provide additional information to an existing call through 'My Requests' as shown in the image above. Submitting multiple calls will result in a slower response time.
Please select your query type below and a member of our team will be in contact. Please only submit one request per query. Submitting multiple requests will result in a slower response time. |
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Certified e-transcript and e-parchments |
Request access to Parchment for your certified transcript & e-parchment |
Parchments |
Request replacement for lost and/or damaged parchment (€60)
Note: Physical parchments are not available for pre-2003 graduates. Instead, we can offer a custom e-transcript and custom graduation letter. |
Report an issue with my parchment | |
Official Documents |
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Update personal details |
Update personal details |
Other:
Linked institution queries (MIC, TUS, Garda Síochána College)
Make an External Room Booking Request
(Room booking requests for UL activity should be submitted through Topdesk).
Please only submit one request per query. Submitting multiple requests will result in a slower response time.
UL Staff can contact us via Topdesk. Please submit one call per query. You can edit / provide additional information to an existing call through 'My Requests'. Submitting multiple calls will result in a slower response time. |
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Student / Parent Requests | Please refer them to this page so they can contact us through the appropriate channel. Do not forward their query to us as our system will log a call for you rather than for the individual. |
If your query is urgent, please phone us on 061 233 755.
Contact Academic Registry
Main Building, E0-001
University of Limerick
The information provided here is as a guide only, and may be updated from time to time. You are advised to consult official documentation, including the University of Limerick Academic Regulations, as the authoritative version
Data Protection: We will process your Personal Data in accordance with our Student Privacy Notice.