Skip to main content

Contact Us

Please note that the Academic Registry Office is currently physically closed due to the COVID-19 restrictions but we are working remotely. You can contact us through the appropriate channel as listed below.

 

How to Contact Us

Please contact the relevant Admissions office:
Please only submit one request per query. Submitting multiple requests will result in a slower response time. 
Undergraduate Students

(EU Residents only. Non EU residents please see International Students below)

Please select your query type and a member of our Undergraduate Admissions team will be in contact. 

 

  Applying to UL 
  Applying to UL (EU students excluding Leaving Cert/GCE) 
  Course information
  Graduate entry to medicine queries
  Request a publication

 

Postgraduate Students

 

Please contact the Graduate & Professional Studies (GPS) Admissions Office.
International Students   Pre application queries
  Queries from applicants
International Mobility Students

(Mobility Students: Erasmus, Study Abroad and Exchange) 

Please contact UL Global.

 

Below is a list of contacts to help new students find the support you need depending on your issue:

Support Needed Who to Contact? Contact Details
Accommodation Accommodation Office accommodation@ul.ie
Fees Fees Office Fees website
CAO Queries CAO CAO website
IT / Student Computing ITD ITD website
Library & Information Services Library & Information Services Library website
Mathematics Learning Centre
Peer Supported Learning Centre
Regional Writing Centre
Information & Communications Technologies (ICT) Learning Centre
Science Learning Centre  
Student Engagement & Success  Unit SESU website
Social / Clubs and Societies UL Student Life UL Student Life
Access Office, Arts Office, Chaplaincy Service, Community Liaison Office & student Volunteering, Counselling Service, Disability Service, First Year Support Coordinator, Mature Student Office, Student Health Centre, Student Health & Wellness Relevant Offices in Student Affairs Division Student Affairs website
Enrolment and orientation for Postgraduates, Continuing & Professional Education and Springboard students  Graduate and Professional Services (GPS) GPS website
Enrolment and orientation for International Students.  UL Global UL Global website
For undergraduate students only:
Course Enrolment
University Orientation
.
For all students:
Module Registration 
Transferring/deferring
Your academic student record
Official documents
Timetables
Academic Registry Student Hub

For other queries:

  • Before you create your student email during enrolment, please click here
  • If you already have created your student email, please click here to log a call through the Student Hub Online [see details in 'Current / Returning UL students section].
Current / Returning Students 
Please only submit one call per query. You can edit / provide additional information to an existing call through 'My Requests' as shown in the image above. Submitting multiple calls will result in a slower response time.
UL Students UL students can submit all requests through the Student Hub Online, with the exception of readmission / recommencement requests - please see readmission / recommencement section on this page.
Please select your query type below and a member of our team will be in contact.
Please only submit one request per query. Submitting multiple requests will result in a slower response time. 
Certified e-transcript and e-parchments
Please note: Transcripts are temporarily unavailable for current Students due to the ongoing grading process.
Any requests submitted, will be kept on hold until results are released on the 20th January 2022.
Request access to Digitary for your certified transcript & e-parchment
Request certified e-transcript (€10)
Parchments

 

Request replacement for lost and/or damaged parchment (€60)
Report an issue with my parchment
Letters and Forms

 

Request other letter / form
Update personal details

 

Update personal details

 

UL Staff can contact us via Topdesk
Please submit one call per query. You can edit / provide additional information to an existing call through 'My Requests'. Submitting multiple calls will result in a slower response time.
Student / Parent Requests Please refer them to this page so they can contact us through the appropriate channel. Do not forward their query to us as our system will log a call for you rather than for the individual.
Please select your query type below. 
Please only submit one request per query. Submitting multiple requests will result in a slower response time. 
Schools / Guidance Counsellors Education verification 
  Request a publication 
  Request attendance at a school career fair
  Other School / Guidance Counsellor queries
External Room Booking Requests
(UL Staff should submit Room Booking Requests through Topdesk)
External Room Booking Requests 

Opening Hours

Opening Hours
Monday 9am - 12.30pm and 2pm - 4.30pm
Tuesday 9am - 11:00am and 2pm - 4.30pm
Wednesday 9am - 12.30pm and 2pm - 4.30pm
Thursday 9am - 12.30pm and 2pm - 4.30pm
Friday 9am - 12:30pm and 2pm - 4:30pm

 

Postal Address

Academic Registry
Main Building, E0-001
University of Limerick
Castletroy
Limerick

 

For the fastest response time, we ask that you contact us via the channels listed above, and to only use our phone line (061-574275) if your issue is urgent.