Please note that the Academic Registry Office is currently physically closed due to the COVID19 restrictions but we are working remotely. You can contact us through the appropriate channel as listed below.
How to Contact Us
Below is a list of contacts to help new students find the support you need depending on your issue:
| Support Needed | Who to Contact? | Contact Details |
| Accommodation | Accommodation Office | accommodation@ul.ie |
| Fees | Fees Office | Fees website |
| CAO Queries | CAO | CAO website |
| IT / Student Computing | ITD | ITD website |
| Library & Information Services | Library & Information Services | Library website |
| Mathematics Learning Centre Peer Supported Learning Centre Regional Writing Centre Information & Communications Technologies (ICT) Learning Centre Science Learning Centre |
Student Engagement & Success Unit | SESU website |
| Social / Clubs and Societies | UL Student Life | UL Student Life |
| Access Office, Arts Office, Chaplaincy Service, Community Liaison Office & student Volunteering, Counselling Service, Disability Service, First Year Support Coordinator, Mature Student Office, Student Health Centre, Student Health & Wellness | Relevant Offices in Student Affairs Division | Student Affairs website |
| Enrolment and orientation for Postgraduates, Continuing & Professional Education and Springboard students | Graduate and Professional Services (GPS) | GPS website |
| Enrolment and orientation for International Students. | UL Global | UL Global website |
|
For undergraduate students only: Course Enrolment University Orientation . For all students: Module Registration Transferring/deferring Your academic student record Official documents Timetables |
Academic Registry Student Hub |
For other queries:
|
UL students can submit all requests through the Student Hub Online, with the exception of readmission / recommencement requests which can be submitted here.
Please only submit one call per query. You can edit / provide additional information to an existing call through 'My Requests' as shown in the image above. Submitting multiple calls will result in a slower response time.
Please select your query type and a member of our Undergraduate Admissions team will be in contact.
Please only submit one request per query. Submitting multiple requests will result in a slower response time.
Applying to UL
Applying to UL (EU students excluding Leaving Cert/GCE)
Course information
Graduate entry to medicine queries
Request a publication
Please select your query type below and a member of our team will be in contact.
Please only submit one request per query. Submitting multiple requests will result in a slower response time.
Request access to Digitary
Request official documents
Course readmission / recommencement
Update personal details
Please submit your query to the relevant mailbox.
Please only submit one request per query. Submitting multiple requests will result in a slower response time.
If a student/parent/other contacts you, please refer them to this page so they can contact us through the appropriate channel. Do not forward their query to us as our system will log a call for you rather than for the individual.
Class timetables: classtt@ul.ie
Exam timetables: exams@ul.ie
iGrade referral: igradereferral@ul.ie
Grade recheck appeal: graderecheck_appeal@ul.ie
SI Portal Passwords, Module Grade Entry(MGE), Progression Decision Entry (PDE): modulegradeentry@ul.ie
Programme Creation & Modification: programme.management@ul.ie
Research / PhD: pgrprogression@ul.ie
Room Bookings: roombooking@ul.ie
Student Status Committee: ssc@ul.ie
Please select your query type below. Please only submit one request per query. Submitting multiple requests will result in a slower response time.
Education verification
Request a publication
Request attendance at a school career fair
Other School / Guidance Counsellor queries
Opening Hours
| Opening Hours | |
|---|---|
| Monday | 9am - 12.30pm and 2pm - 4.30pm |
| Tuesday | 9am - 11:00am and 2pm - 4.30pm |
| Wednesday | 9am - 12.30pm and 2pm - 4.30pm |
| Thursday | 9am - 12.30pm and 2pm - 4.30pm |
| Friday | 9am - 12:30pm and 2pm - 4:30pm |
Postal Address
Academic Registry
Main Building, E0-001
University of Limerick
Castletroy
Limerick
For the fastest response time, we ask that you contact us via the channels listed above, and to only use our phone line (061-574275) if your issue is urgent.
