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Contact Us

Please note that the Academic Registry Office is currently physically closed due to the COVID19 restrictions but we are working remotely. You can contact us through the appropriate channel as listed below.

We are experiencing an unprecedented volume of enquiries. If you have already contacted us, we will respond as soon as possible.

How to Contact Us

Below is a list of contacts to help new students find the support you need depending on your issue:

Support Needed Who to Contact? Contact Details
Accommodation Accommodation Office accommodation@ul.ie
Fees Fees Office Fees website
CAO Queries CAO CAO website
IT / Student Computing ITD ITD website
Library & Information Services Library & Information Services Library website
Mathematics Learning Centre
Peer Supported Learning Centre
Regional Writing Centre
Information & Communications Technologies (ICT) Learning Centre
Science Learning Centre  
Student Engagement & Success  Unit SESU website
Social / Clubs and Societies UL Student Life UL Student Life
Access Office, Arts Office, Chaplaincy Service, Community Liaison Office & student Volunteering, Counselling Service, Disability Service, First Year Support Coordinator, Mature Student Office, Student Health Centre, Student Health & Wellness Relevant Offices in Student Affairs Division Student Affairs website
Enrolment and orientation for Postgraduates, Continuing & Professional Education and Springboard students  Graduate and Professional Services (GPS) GPS website
Enrolment and orientation for International Students.  UL Global UL Global website
For undergraduate students only:
Course Enrolment
University Orientation
.
For all students:
Module Registration 
Transferring/deferring
Your academic student record
Official documents
Timetables
Academic Registry Student Hub

For other queries:

  • Before you create your student email during enrolment, please click here
  • If you already have created your student email, please click here to log a call through the Student Hub Online [see details in 'Current / Returning UL students section].

 

 

UL students can submit all requests through the Student Hub Online, with the exception of readmission / recommencement requests which can be submitted here

Please only submit one call per query. You can edit / provide additional information to an existing call through 'My Requests' as shown in the image above. Submitting multiple calls will result in a slower response time.

 

Please select your query type and a member of our Undergraduate Admissions team will be in contact. 

Please only submit one request per query. Submitting multiple requests will result in a slower response time. 

  Applying to UL 
  Applying to UL (EU students excluding Leaving Cert/GCE) 
  Course information
  Graduate entry to medicine queries
  Request a publication

Please select your query type below and a member of our team will be in contact. 

Please only submit one request per query. Submitting multiple requests will result in a slower response time. 

  Request access to Digitary  
  Request official documents   
  Course readmission / recommencement 
  Update personal details

Please submit your query to the relevant mailbox.

Please only submit one request per query. Submitting multiple requests will result in a slower response time. 

If a student/parent/other contacts you, please refer them to this page so they can contact us through the appropriate channel. Do not forward their query to us as our system will log a call for you rather than for the individual.

  Class timetables: classtt@ul.ie 
  Exam timetables: exams@ul.ie   
  iGrade referral: igradereferral@ul.ie 
  Grade recheck appeal: graderecheck_appeal@ul.ie
  Module Grade Entry(MGE)/Progression Decision Entry (PDE): modulegradeentry@ul.ie
  Programme Creation & Modification: programme.management@ul.ie
  Research / PhD: pgrprogression@ul.ie
  Room Bookings: roombooking@ul.ie
  Student Status Committee: ssc@ul.ie

Please select your query type below. Please only submit one request per query. Submitting multiple requests will result in a slower response time. 

  Education verification 
  Request a publication 
  Request attendance at a school career fair

Opening Hours

  Opening Hours
Monday 9am - 12.30pm and 2pm - 4.30pm
Tuesday 9am - 11:00am and 2pm - 4.30pm
Wednesday 9am - 12.30pm and 2pm - 4.30pm
Thursday 9am - 12.30pm and 2pm - 4.30pm
Friday 9am - 12.30pm and 2pm - 4.30pm
 

 

Postal Address

Academic Registry
Main Building, E0-001
University of Limerick
Castletroy
Limerick

 

For the fastest response time, we ask that you contact us via the channels listed above, and to only use our phone line (Admissions queries: 061 202015, Other queries: 061 233 755) if your issue is urgent.