UL Library Satisfaction Survey now open to UL students & staff
The Glucksman Library is running its satisfaction survey from 29 October to 14 November. The survey is open to all UL students and staff.
The survey is anonymous, and your feedback is essential to help us make more improvements. Since our last survey, we
- Expanded study capacity with additional desks and power access.
- Doubled the laptop loan pool and increased availability of dual-monitor PCs and docking stations.
- Transformed the former short loans area into the iZone, a collaborative learning space.
- Extended weekend opening hours to better support students during exam time.
- Created a guide for Research Data Management.
- Developed three academic success toolkits, now accessible via Brightspace.
- Launched the Headspace initiative to support student wellbeing—includes energy pods, height-adjustable desks, and study bikes.
- Introduced technology lending through the Makerspace to enhance digital access and innovation.
As a thank you for your feedback, if you enter your email address at the end of the survey, staff and students will be in with a chance to win one of our prizes which include, a library study room for a week, an iPad Air, a €100 one4all voucher and more (prizes courtesy of our generous sponsors Kirby, Sensori, Advanova, UL Visitor Centre and the Plaza Café).
This survey tool, which we run every 3 years, is a very important part of our quality improvement programme and is used in universities worldwide to measure service quality.
If you have queries about this survey, please email us at libinfo@ul.ie
