Task 1: Activate Student Account

If you are a new student to UL:

• You may have created a password when completing your application.
• You now need to create a separate new password to activate your student account.
• Please note: All IT systems require passwords of at least 14 characters. Users are advised to create passwords in the form of a passphrase, consisting of at least three unrelated words of a meaningful sentence. The special characters ":" and "|" (colon, and vertical bar respectively) should not be included in your password. Please see the UL Password Standards for full details.
• You will use this new password going forward as it is linked to your student account and student number.
• Please follow the steps below.

If you studied in UL in the last year:

• You may still have an active student computer account. In this case, you are not required to complete ‘Task 1: Activate Your UL Student Account’.
• If you have any issues with your existing account, please visit the Password Management page to resolve your issue.

• Your UL student number and password
• A mobile phone

1. Visit the Activation Guide for detailed step-by-step instructions on how to complete this task. You will need a mobile phone to complete this step.

    

2. Go to outlook.office365.com and on the Sign-In screen, enter:
   • Your student email address (this will be your StudentNumber@studentmail.ul.ie. For example: 20123456@studentmail.ul.ie

   • Your password as provided in the email you received from UL.

      

3. Follow the on-screen instructions to:

   • Download the Microsoft Authenticator App.
   • Add your UL student account

    

4. Finally, change your password from what was initially provided to a secure new password.
   • Please take note of your new password as you will need it to complete the rest of your enrolment and to access computer resources on campus.

You now have access to your UL student account including email and MS Teams.

• Contact the ITD Service Desk.

• All formal communications from the University will be sent to your UL email address: StudentNumber@studentmail.ul.ie. Please ensure you monitor this email account and action communications as required.