ITD Service Desk opening hours
The ITD Service Desk is located in the foyer of the Glucksman Library. View the Campus Map.
|Academic term||Monday - Friday||9 am - 9pm|
|Saturday||10 am - 2 pm|
|Summer term||Monday - Friday||9 am - 5 pm|
How do I log a call?
If you know your password, log in to our Self-Service Portal (TOPdesk). From here you will be able to view information on what IT Services are available at UL, and if required, you can log a call by using the ‘Ask Us’ function or by completing one of the online forms.
I am unable to log into the Self-Service Portal (TOPdesk). What should I do next?
If you have forgotten your password, please use Self Service Password Reset (SSPR) to reset your password. If you are still experiencing issues, you can request a new one by completing an SSPR Reset Form.