You can use “Self-Service Password Reset (SSPR)” to reset your password. If you cannot reset your password using SSPR, please complete and submit this form.

Note, SSPR is not available for Mary Immaculate Students. Please contact pinreset@mic.ul.ie.

Alternatively, please email the  service.desk@ul.ie and include the following information:

  1. Name
  2. UL Student ID Number
  3. Date of Birth
  4. Address as per UL records
  5. Contact mobile number
  6. Alternative Email address
  7. Brief Description of the issue