Problem Solving Tools and Techniques - Module AU5051 Programme content

During this module, you will

• Understand Six Sigma principles and how they can be used to solve problems and drive quality improvements in manufacturing and service sectors
• Learn how to use data-driven techniques such as Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA), and Design of Experiments (DOE).
• Gain hands-on experience using the Taguchi method, root cause analysis, and cause-and-effect mapping to identify and eliminate process inefficiencies.
• Build practical knowledge that supports continuous improvement and prepares you for leadership roles in quality, operations, or Lean Sigma systems.

Key information

This micro-credential will be delivered online over 15 weeks.

You will be assessed using continuous assessment methods, including assignments, practical exercises, and online activities.

Part-time considerations:    

• Designed for working professionals  
• Evening or recorded lectures  
• Additional prep and group work time  
• Timetable provided after registration