Problem Solving Tools and Techniques - Module AU5051

In an increasingly complex and competitive business environment, continuous improvement is a critical skill for driving innovation, operational efficiency and positive customer impact. 

This 15-week, Level 9 micro-credential gives you practical, in-demand tools to analyse and improve processes using proven Six Sigma methodologies. You’ll explore techniques such as statistical process control, cause-and-effect analysis, and the Taguchi method to reduce errors and enhance quality outcomes. 

You’ll also learn about the key roles and structures that support continuous improvement within organisations, from executive leadership to Six Sigma belts. 

Designed for managers, supervisors, or professionals responsible for quality, operations, or performance improvement, this module supports career progression or further study in business process excellence. 

This module is associated with the MSc in Strategic Quality Management - Lean Sigma Systems. It can be taken as a standalone micro-credential or as part of a pathway to a larger award.