Building Core Professional Digital and GenAI Competence for the Workplace

Digital technology is changing how we work, communicate and manage everyday tasks. Whether you want to improve your digital skills, explore the possibilities of artificial intelligence (AI), or feel more confident using technology at work, this micro-credential provides a practical starting point.

Building Core Professional Digital and GenAI Competence for the Workplace focuses on developing useful, transferable skills that you can apply directly to your professional role.

You'll explore everyday digital tools, learn how to use generative AI responsibly, and develop clearer, more effective ways to communicate digitally. The course is built around your own work experience. Rather than learning technology for its own sake, you'll identify a workplace need or opportunity and use it to guide your learning. You'll create three practical digital outputs that demonstrate your developing skills.

Designed to fit around your working life, the course is delivered fully online and at your own pace within a 9-week period. You'll work through learning resources and practical activities, with opportunities to share experiences and ideas with other learners.

The focus is on building confidence, developing useful skills and putting what you learn into practice.