Frequently Asked Questions

To book an appointment, please ring +353 (0)61 202534. 

It is not possible to book appointments via email or by calling to the Student Health Centre Reception.

If the line is busy when you ring, please leave a brief message that includes your name and UL student ID number. Your call will be prioritised and returned as quickly as possible.

Payment is taken over the phone when you book an appointment. You can pay by debit or credit card.  

This is a secure method of payment, and your card details are not stored.

We will be introducing an online booking and payment system in 2027.

Yes. You must check in when you arrive, even if you have already booked an appointment. If you do not check in, the medical team will not know that you are waiting to be seen.

A self-service check-in laptop is available in the Student Health Centre waiting room. To check in, enter your UL student ID number or your date of birth.

The waiting room is located in room CM059 in the Main Building.

Your most common contraception questions are answered in a mini video series by Student Health Centre doctor, Dr Amy Purcell. Dr Purcell is an expert in women’s health. 

No. it is not necessary to have a referral from a doctor before booking an appointment with the physiotherapist.

Please note: Our physiotherapy service is not available for the autumn semester 2026.

Male students are required to provide a urine sample. This sample should be taken first thing after getting up on the morning of the appointment. Urine sample bottles are available in the Student Health Centre waiting room. Female students are required to do a swab sample.  The nurse will advise you about this.

• Medical card holders may use their medical card for prescription purposes only. Standard charges apply for all other services.
• Students who live locally are advised to visit their own GP.
• Students who are not from the local area are advised to register with a local GP.
• Please tell us when booking an appointment if you have a medical card.
• To access Limerick Doc (the out-of-hours service) under the GMS scheme, you must be registered with a GP based in Limerick.
• Old Windmill Family Practice is our doctor's GP practice in the city and accepts UL students with medical cards.

• Students from EU Member States and Switzerland who hold a valid European Health Insurance Card (EHIC) are entitled to emergency healthcare in the public health system.
• You should apply for your EHIC before travelling to Ireland.
• The EHIC covers treatment in public healthcare facilities and by participating General Practitioners (GPs). It does not cover private healthcare.
• At the Student Health Centre, the EHIC may be used for prescription purposes only and does not cover consultation fees.
• If you require a prescription, please tell the doctor during your appointment that you have an EHIC.
• Students who register with a participating GP off campus will not have to pay a consultation fee.
• Old Windmill Family Practice is our doctor's GP surgery in the city and accepts UL students with an EHIC.
• For more information about the European Health Insurance Card (EHIC), visit the EHIC website.

If you think you may have mumps, PLEASE REMAIN AWAY FROM CAMPUS. Students should not attend college for five days following the onset of the swelling.  For more information regarding mumps, please see our additional Health Information.

It is not possible to have a smear test done at the Student Health Centre.  Please contact your GP.

If you attend A&E without a referral letter from a doctor you will have to pay approximately €110.

There is no dental surgery on campus and we are not linked to any particular local dentist.  Below is a list of some dentists close to the University:

• No8 Dental Clinic
• Castletroy Dental Clinic
• Shields Dental Clinic
• Dr Killian Iarlaith, 5B Whitethorns, Castletroy, Co. Limerick, Tel: +353 (0) 61 339723

The Student Health Centre is not a specialist gender services provider. We have been advised by the national specialist gender service that prescribing gender‑affirming hormone therapy (HRT) and monitoring related blood tests must be managed by clinicians with specific expertise in this area.

As a result, we are not in a position to initiate, continue, or monitor hormone treatment for students who are transitioning. This is also the agreed approach across all university student health services that are members of the Irish Student Health Association (ISHA).

We understand that this may be disappointing. Our team remains fully committed to supporting students’ overall health and wellbeing, and we are very happy to provide:

• General medical care
• Mental health support
• Sexual health services
• Help with referrals to appropriate specialist gender services

If you would like information on accessing specialist gender‑affirming care in Ireland, please contact National Gender Service Ireland. 

The Student Health Centre does not provide vaccinations.  

Old Windmill Family Practice is our doctor's GP surgery in the city and provides vaccination services.  

You must currently be registered as a UL student to be accepted at this practice.