A Digital User Access account is required to access IT services provided by UL such as Email, Brightspace, Microsoft Teams and OneDrive for Business.
An account consists of a username and password. All accounts must have Multi-factor Authentication (MFA) and Password Reset (SSPR) enabled before they can be activated.
Visit our Activation Guide below for detailed step-by-step instructions on how to set up MFA and Password Reset. Note: You will need a mobile phone to complete this step.
If you have a new phone and need to update your MFA details, click here for information on how to complete this process. To use this method, you will need access to the original phone you used to configure MFA registration and the new phone.
UL Students
If you no longer have access to the phone you used to complete the MFA registration process, you need to complete a MFA Reset Form.
UL Staff
If you no longer have access to the phone you used to complete the MFA registration process, please email service.desk@ul.ie.
You can use Password Reset (SSPR) to securely reset your password.
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The UL Password Standards describe the characteristics of a valid password.
You may still have an active student computer account. If that is the case you should use your old password If you remember it, otherwise you SSPR to reset your password.