Anne Rackow

Anne Rackow is an experienced researcher, evaluator, and facilitator. Her career has centred on helping public and community services implement evidence-informed practices to create meaningful results for those they serve. She has supported more than 100 services to strengthen their impact through developing quality improvement systems, strategic plans, and evaluation frameworks. Her work has spanned youth justice, anti-human trafficking, the arts, disability services, health, and higher education. Since 2017, Anne has worked in Ireland as a Senior Project Specialist and Consultant with Quality Matters. Prior to that, she spent six years as a researcher at the National Center for Juvenile Justice in the US.

Anne holds an M.S.Ed in Program Evaluation and a B.A. in Sociology and Public Policy, with a concentration in Criminal Justice. She is an accredited trainer and Social Return on Investment practitioner with Social Value International.

Anne’s PhD research will explore the nuanced dynamics of policy implementation and intangible qualities that shape implementation outcomes. It will investigate how intrinsic motivation, personal values, and belief in an organisation mission compare to compliance or top-down directives in regard to implementation success. Ultimately, this research will provide a deeper insight into how an organisation’s ethos can be integrated into tangible implementation strategies, to foster a more holistic approach to striving for exceptional as opposed to acceptable outcomes and policy goals.