New Staff FAQs

How do I get a PPS number?

How do I get a PPS number?

A PPS number is your unique identification number for all dealings with the Public Service, including the Department of Social Protection (DSP), the Department of Education, the Health Service Executive, as well as the Revenue Commissioners.

For further information on PPS numbers please see visit The Citizen Information website

How do I get a Staff ID card?

How do I get a Staff ID card?

If you are a University of Limerick direct employee whose pay and leave is managed via the Core HR portal, you should email a headshot to compandbens@ul.ie along with your staff ID no. and ID Card Request in the subject heading. You will be notified when your ID card is ready for collection. ID cards are issued by the Human Resources Office D1 042 Monday to Friday between the hours of 15:00 and 16:00.

Your ID card will be required if you wish to join and access the Library, Sports Arena and avail of a parking permit.

How do I get an email address

How do I get an email address

The Departmental Co-ordinator or Head of the Department requests the account for the new user by logging a call with the Service Desk. Please provide the following - 

  • Full name (incl any middle initials)
  • ID Number | Department
  • Room number
  • Phone number

The account will be created within three working days of the request being made given that all the required information above is given.

How do I get paid?

How do I get paid?

Monthly salary payments at UL are normally made on the 25th of each month* by direct debit into your bank account.

All payslips are available through Core Portal (you will not receive a paper payslip).

*Unijobs staff will have a separate payment schedule which is available from Unijobs

How do I join the library?

How do I join the library?

All members of staff are admitted to the Library on production of their ID card, including retired members of staff. Staff who have an expired card or who have lost their card can go to HR, D1-042, Monday - Friday, from 12h00 - 13h00.

For further information about Glucksman Library please visit the Library webpages.

How do I transfer my pension from my previous employer?

How do I transfer my pension from my previous employer?

In some cases, you can transfer your pensionable service from previous Public Sector employment to the University to increase your overall pension benefits. Contact the HR Pensions team with details of your previous employer and your dates of service. HR will liaise directly with your previous employer to ascertain if there is pensionable service to transfer into UL. Previous non-pensionable service may also be available to transfer providing the outstanding contributions for pension are paid.

How do I update my tax credits?

How do I update my tax credits?

If you are starting work for the first time in Ireland, you should register for Revenue MyAccount. This is Revenue’s online portal for a host of services for individuals including getting a Tax Credit Certificate. Jobs and Pensions are part of this online service that allows customers to register their new position with Revenue. A tax credit certificate (TCC) will then be issued to both the employer and employee ensuring that the employer can deduct the correct amount of tax for that position. Please note: The Jobs and Pensions service replaces the Form 12A, so employees must register their first job in Ireland using this service. Employees unable to use online services should contact their Revenue office for assistance.


When contacting the Tax Office you need:

  • Your PPS number
  • The Employers Registration Number (0032116A)

What do I need to start my new role?

What do I need to start my new role?

Before you start your new role, there are some things you can do to make the transition a little easier. These five steps will make the earliest stages of your journey with UL smoother. Click on the links to find out more information.

Step 1 Complete work authorisation application (if required) and obtain an entry visa (if required) - (International Staff - Work Visa Information)

Step 2 Sign and return the contract of employment to HR. You will need to this to obtain your employee number and to ensure you are set up on the payroll system

Step 3 Apply for Garda Vetting if necessary.  (If you will be working with children and vulnerable persons in the University, you must obtain Garda Vetting Clearance before you start your post. [Visit the Garda Vetting pages for further guidance]

Step 4: Submit your P45, bank details, your Personal Public Service number (PPS number) and andy requested original certs to HR - [How to obtain a PPS number]

Prior to your start date, you will receive an email from your Induction Coordinator to organise a meeting with you.