Students are not able to see content topics 

A student is saying a content module they are looking for is missing, what do I do? 

There are many reasons why a module would be missing from the Content section. Check the following within the content module: 

  • The module is associated with a start date that has not yet been released or it is associated with an end date that has passed. Check whether there are start and/or end dates set around the content module. 

  • The module’s release conditions are not met. As an instructor you can set modules to only appear once certain criteria is met by the individual learner (for example, a learner must pass “Quiz A” before they are able to view “Module B”). Ensure the students checks the Syllabus as information may be included concerning any release conditions that may be attached to modules. Alternatively ensure that you make the students aware there is a release condition attached to the module that is missing.