Skip to main content

Publication

Home | Mapping the Context and Practice of Training, Development and HRD in European Call Centres
Mapping the Context and Practice of Training, Development and HRD in European Call Centres
Garavan, TN; Wilson, J; Cross, C; Carbery, R
(2008)
Mapping the Context and Practice of Training, Development and HRD in European Call Centres in Journal Of European Industrial Training