The impact of customer incivility and verbal aggression on service providers: A systematic review.
(2019)
The impact of customer incivility and verbal aggression on service providers: A systematic review. in WORK: A Journal of Prevention, Assessment & Rehabilitation 10.3233/WOR-182842
The impact of customer incivility and verbal aggression on service providers: A systematic review. in WORK: A Journal of Prevention, Assessment & Rehabilitation 10.3233/WOR-182842