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Dr Christine Cross

B Comm, MBS, PhD

Biography

Dr Christine Cross is Head of Department, Work and Employment Studies and a Senior Lecturer in Organisational Behaviour and Human Resource Management at the Kemmy Business School. Prior to joining UL she worked for a number of multinational organisations in both management and human resource management roles. Her research, consultancy and publication interests include the broad area of diversity, including women's labour force participation, the gender pay gap and the workforce experiences of immigrants.

She has published in leading international journals including Human Resource Management Journal, Economic and Industrial Democracy, International Journal of Human Resource Management and European Societies Journal. Christine has been successful in securing finding for her research from a number of national and international bodies including the European Commission and Erasmus +. Most recently her research has focused on the role that human resource management processes play in attaining gender balance in senior decision-making roles http://www.gemprogress.com/. She has also co-edited four third level textbooks which are sold internationally. Christine has won a number of awards including the UL Excellence in Teaching Award and the Emerald/European Foundation for Management Development Outstanding Doctoral Research Award.

Christine is currently Chair of the Athena Swan committee for the Kemmy Business School. She is also co-director of the international Age in the Workplace Research Network (AWR-net).
Christine has been a member of the Irish Academy of Management Council for many years and currently holds the position of Vice Chair. Christine is also an active member of the CIPD MidWest Committee and organises an annual seminar for HR practitioners in January. Her work with the CIPD has extended to conducting a national survey of HR practices for CIPD Ireland. https://www.cipd.ie/knowledge/hr-fundamentals/hr/hr-practices-ireland-survey Her consultancy work covers both private and non-for-profit clients.

She is a regular contributor on issues related to gender in the workplace in outlets including the Irish Times, Sunday Business Post, RTE and Newstalk.

Research Interests

My main research interests are in the area of diversity in the workplace. These include women in management;  investigating the work experiences of immigrants; and ageing and the workplace. 

Christine is the Principal Investigator on a European Commission funded project 2014-2016 - Gender Equality in decision-Making (GEM). This research examines the role that human resource management processes pertaining to recruitment, performance management and promotion play in attaining gender balance in senior decision-making roles.                      

Teaching Interests

Christine teaches both HRM and OB at both undergraduate and post-graduate levels. Her specific area of expertise is teaching professional skills such as selection interviewing and disciplinary meetings. She has won the UL Excellence in Teaching Award.

Professional Activities

Education

  • 2007 Cork Institute of Technology - Ph.D.
  • 1997 Univeristy College Dublin - M.B.S.
  • 1987 University College Galway - B.Comm.

Committee

  • 2007 Irish Academy of Management Council,

Award

  • 2001 - Irish American Partnership Scholar
  • - Best Student Award CIT
  • - Emerald/EFMD Oustanding Doctoral Research Award 2008
  • - UL Excellence in Teaching Award

Employment

  • 2001 University of Limerick - Lecturer
  • 2000 Masterfoods (Mars) Ireland Ltd - Area Manager
  • 1997 Dell Computers - Human Resource Generalist
  • 1990 H & M, Oxford Circus, London - Department manager
  • 1987 Lloyds Bank, London - Trainee Manager Graduate Programme

Association

  • 1999 Member, The Irish Association of Industrial Relations
  • 1999 Member, The Irish Institute of Training and Development
  • Elected Member, The Irish Academy of Management
  • Chartered Member, Chartered Institute of Personnel and Development

Publications

Book Chapter

2018

Introducing Human Resource Management
Cross, C and Kieran, S.
Human Resource Management, 2nd edition

2018

Recruitment and Selection
Cross, C.
Human Resource Management, 2nd edition

2016

Groups and Teams in the Workplace
Cross, C and Murphy,C
Organisational Behaviour: An Introduction

2016

Gender, Age and Labour market Experiences,
Murphy, C and Cross, C
A Handbook of Age Diversity in the Workplace, Palgrave Publishing, UK

2016

Power, Politics & Conflict at Work
Cross, C and Ryan, L.
Organisational Behaviour:An Introduction

2013

Polish Workers in Ireland: A Contented Proletariat?
Turner, T., D'Art, D. and Cross, C.
Are Trade Unions Still Relevant: Union Recognition 100 Years On

2013

Employee Resourcing: The Selection Phase
Cross, C.
Human Resource Management: A Concise introduction

2013

Introducing Human Resource Management
Cross, C; Carbery, R
Human Resource Management: A Concise Introduction

2011

Critically Challenging Some Assumptions in HRD
O'Donnell, D., McGuire D., and Cross C.
Fundamentals of Human Resource Development, Volume 4, HRD: Moving the Discipline Forward

2008

System Skills Training
Cross, C; Brennan, A
The Call Centre Training Handbook: A Complete Guide to Learning and Development in Contact Centres

2004

The UK and Ireland: Traditions and Transitions in Human Resource Management
Atterbury, S; Brewster, C; Communal, C; Cross, C; Gunnigle, P; Morley, M
Human Resource Management in Europe: Evidence of Convergence

Conference Contribution

2018

XI International Workshop in Human Resource Management
M. O’Sullivan, C. Cross, J. Lavelle and T. Turner

2018

Work, Employment & Society Conference
M. O’Sullivan, C. Cross, J. Lavelle and T. Turner

2018

European Academy of Management
Cross, C., Darcy, C., O’Donnell, U., and Lavin, M

2018

Irish Academy of Management
M. O’Sullivan, C. Cross, J. Lavelle and T. Turner

2014

European Association of Occupational Health Psychology
Hammond, M. M., Cross, C., Farrell, C., & Eubanks, D. E.

2013



Conference Publication

2015

2015 ACERE Conference
Hession, J., Birdthistle, N. and Cross, C.

2013
2009
2009

2009 AHRD International Research Conference in The Americas
Garavan. T. G. Shanahan, V. Cross. C. Carbery, R.

2009
2009
2009

VII Workshop On Human Resource Management
Cross, C. and Linehan, M.

2009

10th International Conference on HRD Research And Practice Across Europe
Garavan, T., Wilson, J., Cross, C., Carbery, R. and Shanahan, V.

2009

12th Irish Academy of Management Conference
McCarthy, J. Hearty, N. and Cross, C.

2008
2008
2007

European Academy of Management
Harrington, D., Cross, C. and Linehan, M.

2006

ACREW Conference 2006
Cross, C, Barry, G. and Garavan, T.N.

2006

Irish Academy Of Management Conference
Cross, C. and Linehan, M.

2005

V International Workshop 2005: Human Resource Management,
Gubbins, M. C., Garavan, T.N., Cross, C, Liddy, C.

2005

V International Workshop on Human Resource Management
Gubbins, C., Garavan, T., Cross, C. and Liddy, C.

2005

Irish Academy of Management Conference
Benson, P., Scroggins, W. and Cross, C.

2005

Irish Academy of Management Conference,
Cross, C. and Turner, T.

2004

Irish Academy of Management Conference
Scroggins, W., Benson, P., Cross, C. and Gilbreath, J.

2004

Irish Academy of Management Conference
Cross, C. and McGuire D.

2003

Conference proceedings of the 7th Conference on International Human Resource Management
Morley, M., Cross, C., Flood, P., Gubbins, C., Heraty, N. and Sheikh, H.

Edited Book

Other Journal

2005

Attitudes towards immigrants A survey of Irish employees
Cross, C; Turner, T
LRC Review: The Journal of the Labour Relations Commission

2005

Irish Workers Perceptions of the Impact of Immigrants: A Cause for Concern?
Cross, C; Turner, T
Working Paper Series, Department of Personnel and Employment Relations, University of Limerick

Other Publication

2005

Irish workers perceptions of the impact of mmigrants: A cause for concern?
Cross, C; Turner, T
Advances In Case-Based Reasoning

Peer Reviewed Journal

2019

Burnout and innovative work behaviours for survivors ofdownsizing: An investigation of boundary conditions
Hammond, M., Cross, C. Farrell, C., and Eubanks, D.
Journal Of Creativity And Innovation Management DOI: DOI:10.1111/caim.12327

2019

Exploring the influence of the human factor on customer satisfaction in call centres
Chicu, D. del Mar Pàmies, M., Ryan,G. and Cross, C.
Business Research Quarterly

2018

Blurred Lines: Work-life balance, Eldercare and HRM
Murphy, C. and Cross, C.
International Journal Of Human Resource Management DOI: 10.1080/09585192.2018.1528470

2017
2017

Editorial
Cross, C,O'Sullivan, M
Irish Journal Of Management DOI: 10.1515/ijm-2017-0014

2016
2014

Does Union Membership Benefit Immigrant Workers in Hard Times
Turner, T., Cross, C. and O'Sullivan, M.
Journal Of Industrial Relations DOI: 10.1177/0022185613515462

2014
2013

Immigrant experiences of fairness at work in Ireland
Cross, C and Turner, T.
Economic And Industrial Democracy DOI: 10.1177/0143831X12452330

2012
2010

Barriers to the executive suite: Evidence from Ireland
Cross C.
Leadership And Organization Development Journal DOI: 10.1108/01437731011024376

2009

Polish Workers in Ireland: A Contented Proletariat?
Turner, T; D'Art, D; Cross, C
Labor Studies Journal

2009

Mapping the Context and Practice of Training, Development and HRD in European Call Centres
Garavan, TN; Wilson, JP; Cross, C; Carbery, R
Journal Of European Industrial Training

2008

Mapping the Context and Practice of Training, Development and HRD in European Call Centres
Garavan, TN; Wilson, J; Cross, C; Carbery, R
Journal Of European Industrial Training

2008

Reactions to selection methods: An international comparison.
Scroggins, WA; Benson, PG; Cross, C; Gilbreath, B
International Journal Of Management

2008

Flexible Working in an Irish Public Sector Organisation: Still a Gender Issue
Harrington, D; Linehan, M; Cross, C
International Journal Of Business And Management

2008

The psychological contract in call centres: An employee perspective
Cross, C; Barry, G; Garavan, TN
Journal Of Industrial Relations DOI: 10.1177/0022185607087899

2007

The Branding of Human Resource Development: A Media Perspective
McGuire, D. Cross, C. and Murphy, C.
Advances In Developing Human Resources

2006

The Motivation of Nurses to participate in CPE in Ireland
Armstrong, C; Cross, C; McGuire, D
Nat. Inst. Of Health Sciences Research Bulletin

2006

Critically Challenging Some Assumptions in HRD
McGuire, D; O'Donnell, D; Cross, C
International Journal Of Training And Development

2006

The motivation of nurses to participate in continuing professional education in Ireland
Murphy C., Cross C., McGuire D.
Journal Of European Industrial Training DOI: 10.1108/03090590610677926

2006

Perceptions of the Economic and Cultural Impact of Immigrants by People at Work in Europe
Turner, T; Cross, C
Int. J. Knowledge, Culture And Change Management

2006
2005

Informal Mentoring: A Source of Indirect Entry to Informal Male Networks?
Cross, C; O'Brien, M
International Journal Of Applied Management

2005
2005

Why Humansitic Approaches in HRD Won't Work
McGuire, D., Cross, C, and O'Donnell, D.
Human Resource Development Quarterly

2005

Why humanistic approaches in HRD won't work
McGuire D., Cross C., O'Donnell D.
Human Resource Development Quarterly DOI: 10.1002/hrdq.1127

2004

Women in the Irish 'High Tech' Sector: New Opportunities, Old Challenges
Cross, C; Linehan, M
Int. J. Applied Human Resource Management

Published Report

2019

The annual CIPD HR Practices in Ireland Survey
Cross, C., Murphy, C. and MacMahon, J. .

2018

The annual CIPD HR Practices survey
Cross, C., Murphy, C. and MacMahon, J. .

2018

The Female ISEQ Board Report: Time for Change.
Cross, C., Murphy, C. and Ocana, T.

2016

Tailoring Organisational Practices to achieve Gender Equality: A Best Practice Guide
Cross, C, Murphy, C., Connolly, M., Foy, T., Vinnecombe, S., Humbert, A.L., Anderson, D., McGann, K., Browne, J., McDermott., U., and Fraser, E.

2008

Training and Development in Ireland: Results of the Biennial National Survey of Benchmarks
Garavan, T.N., Shanahan, V., Carbery, R., Armstrong, C., Armstrong, G., Cross, C., Gubbins, C; Gunnigle, P; Heraty, N; O'Donnel, D; O'Malley, G