Title: REsearch into implementation STrategies to support patients of different ORigins and language background in a variety of European primary care settings

Start Date: 01/04/2011

Duration: 48 months

Co-ordinator: Professor Anne MacFarlane GEMS UL

Partners: Professor Kate O’Donnell and Professor Frances Mair, University of Glasgow, Professor Chris Dowrick, University of Liverpool, Professor Christos Lionis, University of Crete, Dr. Maria van den Muijsenbergh and Evelyn van Weel-Baumgarten, Radboud University Nijmegen Medical Centre and Dr. Wolfgang Spiegel, Medical University of Vienna.

UL Personnel:

Prof Anne MacFarlane

Ms Marianne Tormey

Working in collaboration with

Ms Mary O’Reilly-de Brún National University of Ireland, Galway 

Mr. Tomas de Brún, National University of Ireland, Galway

Ms Orla McGarry National University of Ireland, Galway


This award of 2.9 million euro from the EU Framework 7 programme is being used to improve healthcare for migrants in Europe. This is an implementation science project which is designed to prospectively investigate and support the implementation of guidance and training initiatives designed to support communication in cross cultural consultations in primary care using a unique combination of Normalisation Process Theory and Participatory Learning and Action research 

We have five study objectives:

1. What guidance and/or training initiatives - are currently available in our partner countries? 

2. How are the identified guidance and training initiatives translated into practice in primary care settings? What are the processes of implementation ‘on the ground’ in routine practice?

3. What is the capacity of these primary care settings in different countries and therefore, different organisational contexts to incorporate the identified guidance and training initiatives into their current organisational arrangement?

4. Is the implementation work for the identified guidance and training initiatives sustainable - leading to normalised use of these technologies in routine clinical practice in primary care?

5. What are the benefits, if any, of using Normalisation Process Theory (NPT) and Participatory Learning and Action (PLA) to investigate and support implementation processes? 

These will be addressed through eight inter-related work packages

WP1 Project management and administration

WP2 Training the consortium in NPT and PLA

WP3-6 Exploring NPT constructs Coherence, Cognitive Participation, Collective Action and Reflexive Monitoring

WP7 Policy analysis

WP8 Dissemination

Full details of RESTORE are available at