09:00-17:15 by appointment only

Click & Collect

The Click & Collect service will end on Fri 24th September.

Normal borrowing will resume on Monday September 28th.  Check out What to expect in the Library this year for information about changes to library services in the coming weeks

 

Items will be available for collection (once you have received a confirmation email) from the library entrance between 12pm - 4pm, Monday to Friday.

Requests may be placed from Wednesday 15th July onwards.

How to Request an Item

  • To request an item, sign into "Library Search" with your UL username and password

  • When you locate the print book that you want, click on the request option

  • Then click on "send request"

Image of how to submit a request in library search

  • You will receive an email from the library when the item is ready for collection, you will receive several emails if you request a number of items, the items are only available once you receive the confirmation email. Notifications will be sent to your UL email address.
  • The item will be automatically issued to you by library staff, so you do not need to issue the item to yourself when you collect it.
  • Once you receive the email, you can come to the library between 12 pm - 4pm, Monday to Friday to collect the item from a desk located at the main entrance. Access to the rest of the library building is not premitted during this phase of reopening.
  • The item will be available for collection for 7 days after you receive the email confirmation, if it is not collected during this time, it will be returned to the library shelves.
  • There are limits on the number of items you can request.
  • Please check in advance that there is no e-copy available (or of a later edition of same), before placing a request for a print copy.
  • Priority will be given to postgraduate, researchers and staff requests, but we will make every effort to fulfil all requests, should staff capacity allow. This will be kept under review.
  • Failure to collect books may affect your ability to place future requests.

What material can be requested

  • Requests can be placed for materials that you would normally be allowed to borrow, i.e. print material from the library open shelves and short loans.

What material can't be requested

  • Theses, journals, reference material and special collection material cannot be requested.

 

Got a question?

During the summer, Library staff are available to answer online queries from 9:00am to 5:15pm, Monday – Thursday and until 5:00pm on Friday.  All user queries should continue to be channelled through Ask Us or emailed to libinfo@ul.ie 

 

For details on the phased reopening of the library and to keep up to date with news on library services in this changing environment, check our webpage regularly and follow us via Twitter and  Instagram