Welcome to the Information Technology Division (ITD) – the department that provides all your IT services. 

What you need to know: 

Student Quick Start Guide: You can access information on all IT student services via our Student Quick Start Guide on the ITD website. This guide will help you along every step of your IT journey at UL!

How to log a call with ITD: You can avail of 24/7 IT support with ITD on TOPdesk - your go-to resource on all available student IT services here in UL. 

Meet us in person: You can find the ITD Service Desk in the Glucksman Library foyer where our friendly staff will be more than happy to assist you with any IT-related concerns. Our opening hours are 9 am to 9 pm, Monday to Friday, and Saturday from 10 am to 2 pm, throughout the academic term.  

Step up your digital skills: LevUL Up is a digital skills and competence development programme available for UL students. Find out more about LevUL Up

*Please note: To enter you must sign into your UL Student IT Account.*


This Student Rewards competition has now closed. Winners will be contacted shortly.

Terms and Conditions

  1. The winner of the Student Rewards campaign must be a current UL student and hold a valid UL student card.
  2. A different IT related question will be promoted to coincide with the weekly campaign message.
  3. Students can enter the student reward campaign more than once however only valid UL email addresses will be deemed eligible. The maximum number of eligible entries per student across the lifetime of the campaign is four (i.e. one entry per week).
  4. The Student Rewards campaign closes on November 10, 2023.
  5. All correct campaign entries will be entered into a draw and the winners will be chosen at random.
  6. Student Rewards consist of 1 x Dell Latitude 5440 laptop, 4 x €25 One4All vouchers, 2 x €50 One4All vouchers.
  7. Student Reward entries received after the relevant closing date will not be accepted. Rewards are non-transferable, there is no cash alternative.
  8. By participating in the Student Rewards campaign, participants are deemed to have accepted these terms and conditions.