Student Support | UL International Education Division
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Student Support

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Staying well – both physically and mentally – is a critical part of successful student life. While it might be more challenging than usual now for some of you, now is the time to reach out for support. We have support available for all our International students – no matter where they are. Here you will find links to all of our health and wellbeing support services, which can be accessed, so that you can find the support you need, when you need it.

Student Support Services

The Counselling Service is a professional psychological service available to students to assist them on their progress through University life.

The service has a team of professionally trained and widely experienced male and female psychotherapists, counsellors and a clinical psychologist, who are used to helping people from many different backgrounds and cultures and with a wide range of personal issues.

Due to the Covid-19 outbreak, the counselling service will be operating in an online/telephone capacity until further notice. Please note, from May 25th and for the duration of the summer months, drop-in times are 14:00-15:00 on Tuesday and Thursday afternoons only. Regular drop-in times, 10:00-11:00 and 14:00-15:00 Monday to Friday, will resume at the beginning of the next academic year. In order to book a drop-in slot please contact

The Counselling team are offering small online support groups for International students who have remained in Ireland throughout the COVID19 period. These will be separate groups comprising of up to five students each. These small groups will be organised by the counsellors online via Skype for Business once sufficient numbers have expressed interest. If you would like to avail of this support, please email your interest to

The UL Chaplaincy works to meet the many and varied religious needs of a global university campus. It recognises that life at UL is a dynamic, ever-changing experience, which brings all kinds of new opportunities and challenges to students.

The key activities of the UL Chaplaincy team falls into 3 categories

• Support

• Worship/Spirituality

• Outreach/Volunteering.



Disability support services are currently operating online. You can continue to make contact with staff by emailing them directly or sending your query to

For more information, please visit the UL Disabilities Service Wesbite 

If you have any queries, the nurse will be available during office hours on 061 202 534.

Important Phone Numbers

• Ring 999 for medical emergencies i.e. for serious illness or injury, or someone's life is at risk

• UL Campus Emergency (24 hours) - Tel: 061 21 3333

• Limerick Doc (out of hours) - Tel: 087 755 1570

UL Student Life Get Away Zone

UL Student Life have launched a virtual 'Get Away' zone, providing resources to help you protect your mental health and physical health in these challenging times. 

Check it out here 

Contact Details 

Student Information & Support Coordinator – Student Life


Welfare Officer – Student Life



Accommodation on Campus

Campus Life Services have contingency plans in place to provide assistance and support to students living on campus during the outbreak of COVID-19 in the residences.

Students living on campus should continue to take personal responsibility for their own health and follow the advice on preventative measures which have been published and extensively circulated by the HSE and are available here.

If a student living on campus feels unwell, please TELEPHONE the UL STUDENT HEALTH CENTRE on 061 202434 during office hours (9am to 1pm or 2pm to 4.30pm)

If a student living on campus feels unwell outside of these hours please TELEPHONE Emergency Services on 999/112 AND contact the UL Emergency Number on 061 213333 to alert them that the Emergency Services have been contacted

The UL Student Health Centre will liaise with Campus Life Services and the Village Management Teams will provide the support and assistance required to any affected students living on campus. 

The Accommodation team can be contacted via email:


Summer Accommodation

Summer accommodation is available for all students who wish to live in a UL village after their current licence agreement ends. All enquiries email to  

Accommodation is subject to availability. 


Students living in private accommodation off campus

The Emergency Measures in the Public Interest (Covid-19) Bill 2020 was enacted on 27 March 2020 and this refers to students living in private accommodation. Amendments made to the Residential Tenancies Act which:

* Prohibit the termination of any tenancies within the next 3 months. 

* No rent increases can be introduced within the next 3 months and tenants will be not be required to pay any increases. 

More information can be found here.

Although the library is closed, the fantastic team at the Glucksman are gone online and will continue to support you over the next few weeks and the summer. Check out some of the great workshops they are holding below!

For library queries during this period, consult our Online Library Services during Campus Closure webpage, our regularly updated FAQs or send us a query to and a member of our library team will respond to you.

Check out Healthy UL for plenty of health and well-being tips.

The UL Careers Service frequently organise great online workshops which will help give you that competitive edge in the job market.


Check them out here


Country Munch based in Limerick will offer the option of meal delivery to all our off campus students at a reduced student cost. Delivery on Monday and Wednesday.  

The following packages are available:  

  • 3 Meals for €20 
  • 5 Meals for €30



Many of the stores in Limerick offer grocery delivery including supervalue, and tesco. Demand is great, and should only be used by students who are ill and cannot go to a grocery store.

Lloyds Pharmacy will deliver medicines to those who are ill or have been advised to self-isolate. If the student is on regular medication, the prescription has to be from an Irish doctor and students need to give the prescription to lloyds pharmacy to be kept on file. No delivery charge. 

Address: Unit 8 Centrepoint, Castletroy Shopping Centre, Castletroy, Co. Limerick

Telephone:  +353 61 339454 

The Irish Council for Overseas Students is a great resource for International Students who have stayed in Ireland during the COVID-19 Pandemic; providing up-to-date information on visas, immigration and your rights as a student. 

Please check out our 'Take a Break' section, with plenty of resources for staying healthy and active during COVID-19

Check it out now