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After You Arrive

Céad Míle Fáilte! (A Hundred-Thousand Welcomes!)

It gives us great pleasure to welcome you to the University of Limerick, Ireland’s most innovative and dynamic University. 

To ensure that your transition from home to UL is a smooth one, the UL Global team has put in place extensive support structures, details of which you can find on this page. 

Here at UL Global, we look forward to getting to know your during your time at UL and we wish you every success for your time here. 

Getting Set Up

Students who have accepted their offer will have received an email prior to your arrival outlining the following tasks which need to be completed prior to commencing your studies:

  1. Activate your UL Student Account and Register for Self-Service Password Reset
  2. Complete the online Finance task
  3. Enrol online on your course
  4. Complete Enrolment at Orientation

You can find a step-by-step guide on completing these tasks here.

To activate your UL Student Account you must: Change your Initial Password and Register for the Self-Service Password Reset. 

Once your UL Student Account has been activated you will have access to the Student Administration Portal and a range of computer resources both on and off campus.

 

Once you are logged into your Student Portal, you can access the online finance task (Step 3) and enrolment (Step 4). 

During Orientation it will be verified that you have completed the online course enrolment and the online finance task. 

To log into the Student Portal: 

  • Log into to your Student Portal using the this link
  • Enter your Student ID Number in the ID/Username field
  • Enter your UL Student Account Password in the PIN/Password field.

Every current student will have a student email account. All academic-related correspondence will take place via this email account, so it is very important that you monitor it regularly. 

This is a hosted email service (Microsoft Office 365) provided by the University of Limerick in collaboration with Microsoft. 

After the initial steps for enrolment are completed, students will have access to the student email system (Office 365 provided by Microsoft). Please note, your UL Student Email Account can take up to 36 hours to be created after Activation. For details on how to login see here.

To access your email, click on "My Mail" link in portal (from a computer on campus) or go to www.ul.ie/studentmail

The format of your Email address is IDNumber@studentmail.ul.ie (eg. 1712345@studentmail.ul.ie)

For security reasons you will not be able to access your email if you have not updated your initial password (your date of birth).

The Autumn 2020/21 class timetable for both OFF and ON campus activity is now available at www.timetable.ul.ie.

Information on key dates for international students can be found here.

Sulis is UL’s Learning Management Platform. Here, you will find information and resources related to your assigned modules. This includes lecture notes, quizzes and other useful resources.

You can log into Sulis using your Student ID Number and Computer Account Password at Sulis.ul.ie

If you have completed the steps to get your UL student card, then it is currently being printed and will be dispatched soon, along with two UL face coverings.

Please note if you are still in your home country, it is best to wait to complete the request for your UL student card until you arrive in Ireland and have an Irish term address that the card can be sent to.

If you need to travel to campus before your student card and face coverings have arrived, don’t worry. You can bring your own face covering (as you will have to wear one at all times indoors) and you will be allowed on campus and into your classes without your student card.

 

You can print, copy and scan documents using any Multi-Function Printer (MFP) located throughout campus. Both B&W and colour options are available. You can log onto any MFP throughout campus by placing your student ID card on the reader. 

Print credit can be purchased online here or in the Print Room, located at E1-005 in the University Main Building.

The Print IT team also offer binding services for documents. 

More information on student printing services can be found here.

There is WiFi available throughout campus. Students can connect personal devices to the eduroam network. For initial connection please connect to setup_eduroam and follow the on-screen instructions. 

Please see here for further information on getting connected to the Wireless Network. 

Once you receive your Student ID Card, you will be able to access UL’s Glucksman Library. Here you can use study spaces, borrow books and access printing facilities. 

The Glucksman Library is currently undertaking a three-phased approach to re-opening the library building since the closure of the university campus due to the COVID-19 pandemic back in March 2020. Information on these reopening phases can be found here

From Monday 27 July, small numbers of faculty, researchers and postgraduate students may access a limited number of study spaces and services on the ground floor of the Library by appointment only. 

Limited physical services include:

  • Book a study space in a designated area on the ground floor
  • Consult Special Collections and Archives
  • Click & Collect lending service from library entrance

Online library services will continue throughout the summer. Library staff are working remotely to provide online library services to UL students and staff and to enable online teaching and learning to continue off-campus. Online resources include e-books, downloadable software and online workshops. Information about online library services can be found here.

 

Please see the ITD Webpage for further information and step-by-step guides on Student Computing Services

UL ITD

After you Arrive: Checklist

All international students who you have arrived in Ireland will have to register with the UL Student Health Centre.
1. You must download the International Student Registration Form and fill in your details.
2. You should send the completed form to Ria.Toland@ul.ie 
3. Please only use your UL email account for all communications to Ria.Toland@ul.ie

Please note, you will have needed to complete the 'UL COVID-19 Student Awareness' training prior to commencing your studies at UL. Please complete this training by carefully reading through this PDF.

All students must complete this Post-Arrival Daily Health Declaration each day for 14 consecutive days, beginning the day you arrive in Ireland.  The online form can be accessed here.

A member of staff at the university will be in contact with you to ensure the daily health declarations are being submitted, so that your enrollment at the University of Limerick can commence.

Please remember to bring a thermometer with you to Ireland so that you can continue to track your symptoms for 14 days on arrival.

This daily declaration will decide the following: 

  • Individuals disclosing symptoms must immediately self-isolate and should contact the UL Medical Centre on 061 202 534. For urgent out of hours medical emergencies, please contact Limerick Doc on 087 755 1570

Please note, students are also required to complete a 14-Day Pre-Arrival Symtpom Tracker. Details of this can be found on our 'Before You Arrive' section.

For students who have already arrived in Ireland: 

  • All students who have already arrived in Ireland must still complete the Post-Arrival Daily Declaration until your 14th day in Ireland. There is a question on the form which will ask you to indicate if you have had any symptoms since your arrival in Ireland. 

All international students are required to complete an online Emergency Contact Form.  It is extremely important that you take the time now to complete this contact form if you have not already done so. We need to have the details of who to contact in the unlikely event of an emergency. You will need to complete this form regardless of whether you are here in Ireland or still in your home country.    

Click here to complete the online Emergency Contact Form 

Campus Tour

This video is a must watch for any new students to the University of Limerick. It highlights the location of all the key buildings on the vast campus, including the Lecture Hall, Glucksman Library, Kemmy Business School, and more!

Catch up on information sessions from Orientation Week!

Please note, these sessions were hosted specifically for international students who are completing their full degree programme here at UL. If you are here for a semester or year as part of the Study Abroad, Erasmus or Exchanges programme, you do not need to view these videos. 

The International Information Session on Monday 21 September was hosted by UL Global staff. This was a comprehensive webinar that covered everything you need to know as a new international student! 

The Visa and Immigration Session also took place on Monday 21 September and everything you need to know in relation to visas and immigration permissions was explained in detail.

Frequently Asked Questions

A meal delivery service will be available to students staying in campus accommodation during your 14-day period of restricted movement. 

Students staying on campus are strongly encouraged to avail of this service as those who have arrived into Ireland should not go to grocery shops within 14-days of their arrival into Ireland. 

 The meal delivery service will cost €25 per day. Breakfast, lunch and dinner will be delivered to your door. 

You will be provided with bedding in your room on arrival (Pillows, Duvet, Sheets). 

Your kitchen will be fully equipped with everything you would typically find in a kitchen - cups, bowls, plates, knives, forks, pots, pans etc.

However, during your first 14 days after arriving in Ireland, students should avoid sharing kitchen utensils, eat in their rooms and respect social distancing guidelines when in shared living areas. 

We understand that having to arrive two weeks before the start of the semester imposes an additional cost on our international students. To help ease this burden, for students who reserve a place in one of our student villages, the cost of accommodation (excluding meals) for the two weeks of restricted movement will be free. For any accommodation-related queries, please contact accommodation@ul.ie. 

Campus Life Services are currently revising the rental fees in line with the new academic year and will send this information to you along with your licence agreement in the coming weeks. Please contact accommodation@ul.ie for further information. 

There are communal laundry facilities in each campus village. You will not be permitted to use these laundry facilities until you have finished your 14-day period of restricted movement.
During your 14-day period of restricted movement, you will be able to avail of a laundry service where your laundry. Will be collected by a local laundromat, dry-cleaned and delivered back to your apartment. This will cost €15 per bag.

 

Ireland uses 3-pin sockets. Electricity adapters can be purchased each village reception or from hardware stores. Please note, you should avoid going to shops within the 14 days after you arrive into Ireland. 

You are required by law to wear a face covering while using public transport. 

In line with Public Health guidelines, students must wear facemasks while indoors on campus where maintaining a 2m physical distancing is not possible.  This position will be kept under continual review and the requirement to wear face coverings may change. 

As per the latest Government guidelines, face coverings in all library areas will be mandatory for all library users, for the duration of your stay in the library, with immediate effect.

Face coverings are recommended for public retail outlets and other places where it is difficult to maintain social distancing.

You are allowed to cook in your apartment during your 14-day period of restricted movement. Please note, Campus Life Services recommend all students who have recently arrived in Ireland to respect social distancing guidelines while using shared living facilities. Within your first 14 days of arriving in Ireland, you should avoid sharing kitchen utensils and eat in your bedroom

As you know the blended learning approach we are using for the coming academic year provides for a mix of on-campus teaching and online learning. When you are not scheduled to be on campus for academic purposes, you can still access UL Sports facilities, social, student supports and other services. Be aware that many of these require prior booking.

 

All of the services and facilities that are available to you now and that will be available to you during the semester are outlined here.

Got a question? 

Contact Us

The information contained in the University of Limerick Web pages is, to the best of our knowledge, true and accurate at the time of publication and is solely for informational purposes. Changing circumstances may cause the University to change its provisions at any time. The University of Limerick accepts no liability for any loss or damage howsoever arising as a result of use or reliance on these Web pages or on the information thereon or in respect of information accessed via any links from the Web pages