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Minute Taking

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Course Details

For Whom: All Staff
Dates: Monday, October 16, 2017
Location: Shannon Room, Plassey House
Time: 09h30-13h00
Cost: €50
Duration: 3.5 hours

Course Overview

Minute-takingParticipants will gain confidence in their skills on this half-day workshop-style course. You will also learn about best practice, how to listen more effectively and how to write less during a meeting – and how to ensure completed minutes achieve their objectives.Course contentPart 1 – Introduction

    • Best practice: defining good minutes
    • What are the key skills for minute-taking?
    • Style of different types of minutes: formal and informal
    • Practical: A to Z of taking minutes

Part 2 – Before and during a meeting

    • Use a meetings checklist
    • Create an effective agenda
    • Listen more confidently – for salient points (and decide what to leave out)
    • Take shorter clearer notes (to speed up transcribing)
    • Practice: Taking minutes in a meeting, using guided role-play (notes provided)

Part 3 – After a meeting

    • Templates for formal and informal minutes
    • Practice: Writing up minutes from the role-play
    • Writing tips: effective lists / active voice / being concise
    • Useful phrases for formal minutes
    • Practice: Editing minutes from the role-play

Please note that the fee will still apply for cancellations within two working days, and in cases of non-attendance.


To book a place, please email Please send your request accompanied by your line Manager’s/Head of Department’s approval to clearly stating your department’s cost centre details