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Manager as Coach

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Course Details

For Whom: All Staff
Dates: Wednesday, December 13, 2017
Location: Shannon Room, Plassey House
Time: 14h00 - 17h00
Duration: 3 hours

Course Overview

Programme Aims: The aims of the programme are summarised as follows:

    • Contract for a clear outcome in a coaching session
    • Demonstrate level 2 and level 3 listening
    • Ask questions that create awareness and engage new thinking
    • Apply the GROW model to the coaching conversation
    • Work to the coacheee’s agenda

  What is Coaching?

  • Definition of Coaching, distinctions from other professions
  • Coaching Models
  • Core Competencies of an effective Coach Establishing the Focus
  • Contracting for the outcome
  • Coaching Demonstration
  • Coaching practice  Key Coaching Skils
  • Active Listening
  • Questioning Skills
  • Support and Challenge

 Creating Options

  • The value of choice
  • Creating options Forwarding the Action
  • Asking forward moving questions
  • Creating choice for future behaviours Coaching Practice
  • Triad Coaching Practice


To book a place, please email Please send your request accompanied by your line Manager’s/Head of Department’s approval to clearly stating your department’s cost centre details