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Manager as Coach/ Managing Effectively ***POSTPONED UNTIL FURTHER NOTICE***

Course Details

For Whom: All Staff
Dates: Wednesday, March 18, 2020
Location: Shannon Room, Plassey House
Time: 09.15 - 13.00
Cost: €50 cc transfer
Duration: Half Day

Course Overview

Programme Aims:

The aims of the programme are summarised as follows:

    • Contract for a clear outcome in a coaching session
    • Demonstrate level 2 and level 3 listening
    • Ask questions that create awareness and engage new thinking
    • Apply the GROW model to the coaching conversation
    • Work to the coacheee’s agenda



What is Coaching?

  • Definition of Coaching, distinctions from other professions
  • Coaching Models
  • Core Competencies of an effective Coach


    Establishing the Focus

  • Contracting for the outcome
  • Coaching Demonstration
  • Coaching practice


    Key Coaching Skils

  • Active Listening
  • Questioning Skills
  • Support and Challenge


Creating Options

  • The value of choice
  • Creating options


    Forwarding the Action

  • Asking forward moving questions
  • Creating choice for future behaviours


    Coaching Practice

  • Triad Coaching Practice



To book a place, please email Please send your request accompanied by your line Manager’s/Head of Department’s approval to clearly stating your department’s cost centre details

Cancellation Policy

Cancellation Policy:

If you are unable to attend we would ask that you give us 48  hours’ notice.

Failure to do so will result in a €75 cost code fine.