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KBS 2019 Spring Series of Research Seminars ‘Managing relationships in organisations: An interpersonal perspective on emotions, motivation and behaviours in the workplace’

The KBS Spring Series of Research Seminars Tuesday 23rd April at 1pm in KB1-15  with a presentation by Deirdre O’Shea & Bernadette Naughton. ‘Managing relationships in organisations: An interpersonal perspective on emotions, motivation and behaviours in the workplace’. All Welcome.
 
In this seminar, we will present the findings from two studies which focus on the interpersonal aspects of organisations. In the first study, we will focus on the ways in which managers utilise strategies to manage emotions in their employees when they have experienced some kind of goal failure. Failure to attain a salient work-related goal is a significant event for individuals (Brown, 2001) and such circumstances are known to be potent elicitors of emotions. This study identifies (a) how a manager’s use of interpersonal emotional regulation strategies in the context of goal failure influences affective and behavioural outcomes for employees (b) and how regulatory focus moderates perceptions of IER strategies.
 
In the second study, we will move the focus to how we can intervene in the workplace to help workers manage their interpersonal relationships at work. Using the interpersonal sensemaking model, we developed a daily relational job crafting intervention which encouraged participants to pay attention to positive relational cues and reappraise negative relational cues. Results demonstrated that the intervention led to enhanced meaning and trust which in turn influenced prosocial motivations but not prosocial behaviours.
 
Social relationships have been acknowledged as a key resource for employee well-being and performance. Overall, these two studies highlight the importance of the social in workplace emotions, motivation and behaviour.