Launch of a Department of Work & Employment Studies Report on the changing nature of skills in the Global Business Sector due to digital transformation

ICBE, in collaboration with our partners, requests the pleasure of your company at the launch of theICBE Advanced Productivity Skillnet research report,

‘The Future of Work Now: The Digital Transformation of Customer Service and the Emergence of Ireland’s Cx Professional', by Minister of State for Trade, Employment, Business, EU Digital Single Market and Data Protection, Mr. Pat Breen T.D.

This research study was undertaken by ICBE Advanced Productivity Skillnet in partnership with Kemmy Business School at University of Limerick.