FAQs

Lights are gone in my office, who do I call?

Please contact the Buildings and Estates Department at ext 2001/2006 or email BuildingsMaintenance@ul.ie

I want to change my desk, who pays for a new one?

Each staff member is issued with a desk for his/her office. If your desk is broken the Buildings and Estates Department will replace/repair it for you by e-mailing cliona.donnellan@ul.ie. If you wish to purchase a new desk you can do so from your own departmental funds with the consent of your Department Head. The Buildings and Estates Department are always available to assist you with choices if you so wish.

Where can I get a campus map?

The print room issues all printed campus maps. Campus Maps can also be found on the Buildings and Estates web site.Click here

I need a second filing cabinet, where can I get one?

Each staff member is issued with one 4-drawer filing cabinet. If you want a second one you can purchase it from your own departmental funds with the consent of your Department Head. The Buildings and Estates Department are always available to assist you with choices if you so wish.

How do I obtain a key for my office?

Please print off and complete a Key Request form (with full details) and return by post to the Buildings and Estates Department or Portering Staff of applicable Building.

What furniture am I entitled to when moving into a new office?

Each staff member is provided with 1no. 4-drawer filing cabinet, desk, mobile pedetal, VDU chair, recycling bin (where appropriate), visitors chair, 4m of shelving for academic offices and 2.5m for administrative offices. If you want additional furniture you can purchase it from your own departmental funds with the consent of your Department Head. The Buildings and Estates Department are always available to assist you with choices if you so wish.

Who do I report a leak to?

Please contact the Buildings and Estates Department at ext 2001/2006.

How do I understand the room numbering system?

The room numbering system is designed to give an address, as well as a code, to each room. See example below:

Main Building: Room Number CM-048

C- denotes BLOCK C
M - denotes FLOOR LEVEL (in this case mezzanine)
048 - denotes ROOM NUMBER (in that block on that level)

Please click here for a map showing breakdown of all building codes.

 

My door lock is broken, what is the procedure?

Please contact the Buildings and Estates Department at ext 2001/2006.

Can I purchase additional/alternative furniture without reference to the Buildings and Estates Department?

Yes. However if a Department is purchasing additional or alternative furniture, one must ensure that what is purchased is in accordance with relevant EU standards, i.e. by obtaining a test certificate issued within the last five years. Refer to cliona.donnellan@ul.ie for further advice.

How do I order additional signage?

All signage on campus requires the approval of the Buildings and Estates Department. All signage must be in accordance with Section 11 of the Official Languages Act 2003. This means all new signage must be bi-lingual (with the exception of certain safety signage). The Irish language text must be above the English text and must be of equal or greater font. For assistance or advice please contact cliona.donnellan@ul.ie

How do you book rooms for use in buildings during/outside office hours?

To request a room to be reserved, a Room Booking form (available from Student Academic Administration website) should be completed in detail and sent to the email account Room.Bookings or (Room.Bookings@ul.ie if email is from outside the UL campus). The room booking will then be confirmed if there is room availability or an alternative may be offered.

What is the heating schedule for my building?

See heating schedule here

How do I book a visitor into the Reserved Visitor Carpark?

Email: visitorparking@ul.ie giving such details as name of visitor(s), arrival/departure times and university contact name.

Where can I go with an insurance query?

For insurance queries please contact cliona.donnellan@ul.ie

I have a phone fault, who should I contact?

Contact the Siemens helpdesk at ext 2440.

Where do I find a list of bookable meeting rooms?

A list of departmental meeting rooms available for booking can be found here

How do I obtain a nameplate for a door?

Please email BuildingsMaintenance@ul.ie giving all details required for nameplate.

The electric vehicle charge-point is not working, who do I call?

Please contact the Buildings and Estates Department at ext. 2001/2006 or email BuildingsMaintenance@ul.ie

 

When will my recycling be collected?

A schedule (excel format) is in operation for this service. Click here for details.

How do I obtain a recycling bin for my office?

Please email BuildingsMaintenance@ul.ie giving your name and office number.

How do I obtain a parking permit?

Parking permits are issued by Cliona Donnellan (Room AM-056) from Monday to Wednesday between 12h00 - 13h00. If you have any queries, you can also phone Cliona (x2496) during these hours.

No heating in my office, who should I contact?

Please phone ext 2001/2006 or email BuildingsMaintenance@ul.ie

What is the procedure for ordering extension leads?

Please print off and complete a Multi Plug Adapter Form (giving all necessary details) and return to the Buildings and Estates Department.

My chair/desk/pedestal is broken, how do I get a replacement?

Please e-mail BuildingsMaintenance@ul.ie explaining what is wrong with your chair/desk/pedestal and identify your location.

How do I get items moved - within campus?

Please contact Porters at x2249 for items to be moved within a building. For items to be moved between buildings on campus, please email BuildingsMaintenance@ul.ie giving full details of items to be moved, persons contact and location details. 

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