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Verifying Official UL Documents with e-Signatures


From 12 May 2020, Certified Letters and Student Transcripts will be issued by UL Academic Registry in a secure electronic document format.
   -  From 12 May 2020 until 27 July 2020, these documents will be signed and verifiable through our security partner, DocuSign.
   -  From 27 July 2020, documents will be issued via a Global Sign authentication certificate.

Please note that this page refers to transcripts for current students and to official letters for students/graduates. Graduate Award Documents (parchments and transcripts) are issued differently and further details can be found here.

Screenshots to support instructions


1. Please ensure you receive a PDF of the file and not a printed/scanned copy.

2.  Open the PDF in Adobe Acrobat.

  1. Opening the file within your email, or within a browser may not allow you to see the signature details.
  2. If needed, you can install the latest free version of Adobe Acrobat Reader.  
  3. If prompted, when you open the document, Acrobat may suggest that you download an update to Trusted Certificates. You should allow this to proceed, as it allows electronic signatures to be verified. [See Image 1 above].

3.  To verify the document is unaltered since it was issued, and that it is signed:

  • At the top of the document, a blue bar will confirm that the document has been certified by Academic Registry or International Education Division at UL (you can verify this by checking that the email address is [See Image 2 above]
  • If you require further information, locate and click on the digital stamp (either “Academic Registry” or “International Education Division”). [See Image 3 above]
  • The pop up notice will confirm that (1) the document has not been modified since it was issued and (2) that the document was signed by Academic Registry or International Education Division at the University of Limerick. Further information, if required, on the signature is available under the Signature Properties. [See Image 4 above]

If the signature is not appearing as valid, please ensure:

  1. That you are viewing the file in a recent version of Adobe Acrobat Reader/Pro.
  2. That you update your Adobe Trust List.