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Staff - Grade Alterations & Rechecks

In exceptional cases, a grade may be changed after the original grade has been approved by the Academic Council Grading Committee. Such grade alteration may occur when an academic staff member:

  1. Discovers an error in the grade;
  2. Reviews overall or individual performance in a module on the advice of the external examiner; 
  3. Reviews an individual grade in response to a grade recheck request;
  4. Reviews an individual grade in response to a grade appeal request; or
  5. Reviews an individual grade in response to a request from the Head of Department.

The academic staff member shall complete and sign the appropriate grade alteration form. The signature of the Head of Department or his/her nominee is required before the form can be submitted to the Academic Registry Office for processing.

In cases where the grade change places the student in another final award classification category, the course director and/or Head of Department should ensure that the external examiner(s) is consulted.

Should a student consider that s/he may have been assigned an incorrect grade, s/he may request a recheck of the grade within two weeks of the relevant semester results becoming available. To request a recheck, the student must complete the appropriate form (available from the Academic Registry Office) and pay a fee, the amount of which shall be decided by the Chief Operating Officer & Registrar. 

A grade recheck cannot be carried out on those parts of an assessment where a sufficient and intact record of the original assessment is not available. This includes assessments where the original submission by the student does not remain under the control of the University or where sufficient records are not available to permit regrading.

The following procedure should be followed by the academic staff member responsible for the relevant module:

  1. Review the exam script and the original assignment submission(s), where available. Regrade the exam script and assignment to establish whether or not the original mark/grade awarded was correct. Where a sufficient and intact record of the original assignment is not available, the original mark/grade assigned to that element of the assessment remains.
  2. Check to ensure that marks given to individual elements of the assessment are included in the total marks.
  3. Check that the original total mark, where applicable, is accurate and that the grade awarded is correct.

Where the decision is to change the grade, the academic staff member shall pass the form to the Head of Department for his/her authorisation and the Head of Department shall return the signed form to the academic staff member. Grades may be changed to lower or higher grades. 

The academic staff member shall return the recheck request form to the Academic Registry Office, with his/her decision noted on it, within three weeks of the publication of results for the semester in which the request is lodged.

Should a student not be satisfied with the outcome of the grade recheck, s/he may appeal the matter to the Head of Department responsible for the module.

The appeal must be made within two weeks of the publication of the grade recheck result. To appeal a grade recheck, the student must complete the appropriate form (available from the Academic Registry Office) and pay a fee, the amount of which shall be decided by the Chief Operating Officer & Registrar.

The appeal must be on stated grounds and should include a full and complete statement on why the student believes the grade awarded is incorrect. A grade appeal cannot be carried out on those parts of an assessment where a satisfactory record of the original assessment is not available. This includes assessments where the original submission by the student does not remain under the control of the University or where sufficient records are not available to permit regrading.

It should be noted that, should the grade appeal so determine, grades may be changed to lower or higher grades.

The following procedure should be followed by the Head of Department or his/her nominee(s) when dealing with grade appeals:

  1. Review the stated grounds on the grade appeal request.
  2. Regrade the relevant script or other assessment work with reference to the stated grounds of appeal. Where sufficient record of the original assignment is not available, the original mark/grade assigned to that element of the assessment remains.
  3. Check to ensure that marks given to individual elements of the examination are included in the total marks.
  4. Check that the original total mark is accurate and that the grade awarded is correct. 

The Head of Department shall return the appeal request form to the Academic Registry Office, with his/her decision noted on it, within three weeks of receipt of the grade appeal request.

Module Grade Entry (MGE) will be available from 24 August to 7 September 2020 inclusive.

Once this deadline has passed, module leaders will no longer be able to change grades. Grades that have not been entered by this deadline will be input as NG. 

Following the Module Grade Entry deadline, alteration requests can be made to the Academic Council Grading Committee by submitting the completed Grade Alteration Form to the Academic Registry Division.