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Online University Orientation

Please see instructions for Steps 1-5 if you have not already completed them.

University Orientation will help you to become familiar with the university, the campus, and the facilities and services available to you in UL. As this year is a little different, we've taken orientation online and it's happening before you begin lectures to allow you to focus on making the most of your time on campus, attending classes and meeting new friends and classmates.

Below you'll find important information to help you as you begin life in UL and throughout your time with us, so make yourself a cup of tea and take a look through the information and videos below! 

Campus Tours & Live Online Talks Schedule

Please see the Information for Applicants for details of campus tours and the live online talk schedule taking place this week (Monday 20 September 2021).

Welcome Address

The first part of orientation is watching our Welcome Address videos with a range of speakers who will welcome you to UL, provide important health & safety information as well as information on supports and services available to you during your time in UL. 

 

 

Key Supports for your time in UL

What is Academic Registry? 
The Academic Registry supports students throughout your UL academic journey, from the time you are offered a place in UL right through to graduation and beyond.

What can Academic Registry help me with?
If you need to contact us for any matter relating to your course such as grades, transcripts, timetables etc, or about Academic Regulations and Procedures, you can get help from a member of our team through the Student Hub OnlineYou’ll also find useful information and links, our opening hours and more. 

Where is Student Hub located?
Due to the public health guidelines, it may not be possible for us to safely open the student information desk at Academic Registry reception (in E0-001, UL Main Building) this semester but we will be providing a full remote service through Student Hub Online

Student Portal  -  Complete module registration (required every semester)
 -  Update your student details
 -  Download a letter confirming you are a registered student in UL
 -  View your student transcript (grades)
 -  Find your Student Advisor
Student Hub Online  -  Find answers to FAQs in the Student Information & Advice Directory
 -  Get help from an Academic Registry team member
 -  Request to change your electives/course
 -  Request a form to be stamped
 -  Learn how to request official documents
 -  Learn about exams, results & progression, student supports, grant records
Academic Registry website 
(You're already here!)
 -  View information specifically for New Undergraduate Students
 -  View your course timetable
 -  View key dates in the academic year on the Academic Calendar

Student Hub Online is run by the Academic Registry. When you log in, you will see the above three options:

  1. MyRequests: This is where you can see a record of your requests to both Student Hub Online and IT Services. You can also add information / edit your calls here.
  2. Student Hub Online (Academic Registry Services): For issues relating to your course such as grades, transcripts, timetables etc, or about Academic Regulations and Procedures. Find answers to FAQs or log a support call with a member of the Academic Registry team.
  3. IT Services: For issues relating to student computing, email access, passwords & security, printing, software, campus WiFi and more. Find answers to FAQs or log a support call.
  4. Search FAQs: You can also use the search bar or the Student Information & Advice Directory section to find frequently asked questions.

Visit the UL Timetable website for your timetable and for other useful information:

  • Course Timetable: This is the timetable for your course and will detail your lectures.
    Your *personalised timetable (which shows your tutorials and laboratory’s) will be available by Thursday 23 Sept (for students starting on 27 Sept) if you log in (top right) of the timetable website. 
    Your timetable will also show which classes are delivered online and which will be in person.
  • Module Timetable: This shows the timetable for specific modules. 
  • Timetable Explanation: Your timetable may seem a little confusing at first so this is a helpful guide to understand your timetable and the UL room numbering system. 
  • Week Dates: You will notice that your timetable specifies various weeks for each class. You can view the week numbers with corresponding calendar dates here. 
  • Toward the end of the semester, you will also find exam timetables on this website.

Visit Student Hub Online for additional information about your timetable, including what to do if your timetable is blank or missing modules.

*Note for students who accept a Round 2 or later CAO offer:
As timetabling has already been completed, you will need to create your own personalised timetable. You can find instructions to help you do this by logging into Student Hub Online and reading about how to Generate Your Own Timetable

 

UL's Information Technology Division (ITD) provides computing support to UL students through the dedicated Student Computing website which outlines the following:

  • The Student Quick start Guide. This is a great place to start. Here you can familiarise yourself with IT Services available to you in UL.
  • How to change your initial password
  • How to access IT Services including your student email account
  • Software access (UL students can download a free copy of Microsoft Office 365 onto five different devices)
  • Where to find PC labs (campus computers available to use)
  • Campus WiFi (Eduroam)
  • Printing services (how to find and connect to a printer, printing costs and how to purchase print credit)
  • Recommended hardware
  • How to access and use Sulis (Virtual Learning Environment)
  • IT Security
  • How to log an IT support call

You can find the UL Student Handbook on our Policies, Procedures, Handbooks & Forms webpage.

 

Campus Tour

You will be scheduled for an in-person campus tour but in the meantime please feel free to enjoy a virtual tour of UL, find key buildings and landmarks to help you familiarise yourself with our beautiful campus and make sure you know where to go on your first day! 

Interactive Orientation / Course Information

As part of your UL orientation, you will have three scheduled sessions delivered by a Virtual Guide, who will be a friendly, approachable student from a later year on the same course as you and who can offer suport and answer questions you may have as well as sharing their own experience in UL.

  • What: Your guide will provide information about your course and help you understand what you need to get started here in UL (e.g. Understanding your timetable, meeting classmates, planning for assessments, time management, and the changes you can expect in your transition to University).
  • When: The first two sessions will be scheduled during Orientation Week (20-24 Sept, 2021). The third session will be scheduled during your first week of classes.
  • Where: These sessions will be run through the UL virtual learning environment which is called Sulis. Your Virtual Guide will meet you in the 'meetings' space on the site.

 

Meeting Classmates:
These sessions will also give you a chance to get to know other students on your course, share your experiences, build connections, and learn from one another.

On-Campus Supports & Services

UL Student Life is the representative body for all undergraduate UL students. You automatically become a member of UL Student Life upon enrolment, and the team will do their best to represent and help you with any problems you have during your time in UL. 

Some of the services available to you include:

 - Guidance and support for issues with finance, accommodation, jobs, personal safety and mental well being. 
 - Online Grinds Register
 - Second hand bookstore
 - Lab coats & glasses
 - Student Leap Cards and Bus Eireann bus tickets
 - Tickets for all Student Life events
 - Games Room
 - Full range of UL Wolves merchandise
 - Clubs and Societies
 - An Focal, the fortnightly campus newspaper
 - ULFM Student Radio Station

Location: UL Student Centre 
Learn more: UL Student Life website

President’s Volunteer Award (PVA) welcomes you to UL. Volunteering is the most popular self-directed student activity at UL and a great way to give back to UL and your community. The President of UL is very proud of our student volunteer army and recognises, rewards and awards your contribution through ULs unique PVA.

Find out more at www.student volunteer.ie or email the team at pva@ul.ie.

Student Well Being

UL is committed to keeping our students and staff healthy and safe while also maintaining a quality learning experience. We have a dedicated UL Covid-19 website which contains advice and information about how we have adapted our campus and learning environment for the coming Autumn semester.

First Seven Weeks is designed to help first year students successfully adjust to life at UL. The programme is designed to focus on issues that we know are important for settling in and thriving as a higher education student. This year the programme will be extended to run throughout the first semester and will be delivered online. Themes that will be covered throughout the semester include: 

  • Welcome, settling in & finding your way around 
  • How to study @ UL 
  • Your Academic Advisor 
  • Healthy UL 
  • Learner Support Centres 
  • Skills for academic success
  • Volunteer.ie

Follow the First Seven Weeks Social Media Platforms where you can chat to existing students and have your questions answered:  Facebook, Instagram, Twitter and Snapchat (@First7Weeks).  

In keeping with our Healthy UL campus ethos, you will be scheduled to take part in a Sexual Consent workshop. This workshop is an important requirement for all new UL students and is designed to inform and protect you.

Read more about Healthy UL: Sexual Health & Wellbeing.

The Student Affairs Division provides a range of support services to students including: 

  • First Year Support Coordinator
  • Student Health Centre
  • Student Counselling Service
  • Chaplaincy Service
  • Access Office
  • Disability Support Services
  • Mature Student Office
  • Arts Office
  • Presidents Volunteer Award (PVA)

Finding your way around

UL Student Life have created these videos to help you find the buildings your lectures, labs and tutorials are in. You can check your timetable to see which buildings you will need to find. You'll also find an explanation of the UL Room Numbering System on the Timetable Explanation section of the timetable website.

 

 

Financial Information

To read more about your fees and understand how they are used, take a look at the Fees Breakdown 2021-2022.

For further information about fees you can contact the Fees Office.

You can use the instructions provided by SUSI to complete your grant application. As SUSI connects directly with UL on a weekly basis, to confirm that grant applicants are registered UL students, you do not need to submit proof of your registration to SUSI yourself.

Note for siblings:
If siblings applying for a SUSI grant require a letter to show they are both UL students, you can each generate a Confirmation of Registration letter through the Student Portal and submit them to SUSI together. This letter can be generated once you have completed Module Registration.

Scholarship information for each course is available on the UL course webpages.

There are also a number of sports scholarships available to support top athletes in pursuing and excelling in their sport while also undertaking academic study at UL.

Learning Supports

This short guide about Learning Online sets out guidelines and considerations to help you know what to expect and how to successfully engage with the blended learning approach for the semester ahead.

Access to the library is currently via the online booking system, you must make a reservation to come in, either to pick up books or use a study space. When in-person access to the library is not needed, all registered UL students can access electronic books, journals and library help from off campus.

Visit the library website to see opening hours and details about the services offered, or contact libinfo@ul.ie if you have a question and library staff will respond on the same day to assist you.

There are five UL Learning Centres to support and help you succeed on your course:

  • Mathematics Learning Centre
  • Peer Supported Learning Centre
  • Regional Writing Centre
  • Information and Communications Technologies (ICT) Learning Centre
  • Science Learning Centre