The Quality Support Unit (QSU) plays a cross-cutting role in supporting UL’s strategic priorities and fulfilling institutional statutory quality obligations. QSU activities are informed by the UL Strategic Plan, the UL Quality Statement, statutory quality requirements enshrined in the 2012 Education & Training Act (part 3, pages 22-32) and national statutory quality guidelines as developed by Quality and Qualifications Ireland (QQI).  Core QSU activities include:

• Quality-related strategic leadership and policy development;
• Management of institutional compliance with statutory QA requirements and guidelines and institutional contact point for Quality and Qualifications Ireland;
• Management of internal, institutional and linked provider quality reviews;
• Support the development of Quality Management Systems
• Management of student surveys, including the university exit survey and module satisfaction survey (MSS);
• Management reporting service;

Quality Support Unit Key Business Process

Quality Support Unit Organisational Chart

The Quality Support Unit forms part of the Office of the President Quality Management System