Welcome to the Quality Support Unit

The Quality Support Unit (QSU) plays a cross-cutting role in supporting UL’s strategic priorities and fulfilling institutional statutory quality obligations. QSU activities are informed by the UL Strategic Plan, the UL Quality Policy, statutory quality requirements enshrined in the 2012 Education & Training Act (part 3, pages 22-32) and national statutory quality guidelines as developed by Quality and Qualifications Ireland (QQI).  Core QSU activities include:

·         Quality-related strategic leadership and policy development;
·         Management of institutional compliance with statutory QA requirements and guidelines and institutional contact point for Quality and Qualifications Ireland;
·         Management of internal, institutional and linked provider quality reviews;
·         Support the development of Quality Management Systems
·         Management of student surveys, including the university exit survey and module satisfaction survey (MSS);
·         Management reporting service;

Quality Support Unit Key Business Process

Quality Support Unit Organisational Chart

The Quality Support Unit forms part of the Office of the President Quality Management System


The QSU Team

Staff member

Position

Office

Telephone

Email

Gary Walsh (Biography)

Director of Quality

B2-032

061-202055

gary.walsh@ul.ie

Kim O'Mahony

Quality Officer

B2-029

061-233703

kim.omahony@ul.ie 

Natalie Nic an Ghaill

Research Officer

B2-031

061-202487

natalie.nicanghaill@ul.ie

Gráinne O’Donovan

Technical Writer/Editor

B2-030

061-213441

grainne.odonovan@ul.ie

Kate Power 

Administrator

B2-034

061-202664

kate.power@ul.ie

 

Contact QSU

Emailquality@ul.ie 
Address: Quality Support Unit, University of Limerick, Limerick, Ireland